Tina St. Germain

Knowledgeable accounts receivable and collection with proven background in managing accounts receivable processes. Adept at streamlining billing operations and improving cash flow, consistently ensuring timely collections and minimizing outstanding debt. Demonstrated ability in utilizing financial software and fostering productive team collaboration.

• Collaborated with team of 3 in the development of FIS.
• Achieved manual time from reduced by introducing FIS for collection dunning notices. Average 2-5 minutes per email reduced to 500 emails being sent within 10 seconds.
• Achieved reducing from manual work to automated by using Netsuite for weekly statement reconciliation. Created customer statements by customer to auto sent weekly with external notes on status of transactions. This improved turnaround time payment from customers.
• Used Microsoft Excel to develop a training manual for the accounting team to assist in day to day operation.
• Achieved less credit memo creation through effectively helping with tax team to upkeep avalara with customers tax exemption.
• Documented and resolved licensing and pricing which led to faster payments from customers.
• Achieved accurate cash forecasting by introducing Netsuite collection notes to track customers promise to pay weekly recon.
• Supervised team of 2 staff members and as high as 15.

• Licensed CIDESCO - From 2013, does not expire

Received 9 months of student of the month and graduated with honor.