Gloria Crayton
Fairfield,CA
Summary
Experience Revenue accountant with 10 years of experience in Order-To-Cash/SaaS/revenue recognition, contract review and collections, working with Software and High-Tech industries. Providing administrative, clerical and project support to accounting departments. Enterprising, cost-driven and well-organized with good project management skills. Sophisticated understanding of accounting systems and procedures.
Overview
19
19
years of professional experience
Work History
Sr. Accountant AR- Contract role
Nelson Connect
Emeryville, CA
03.2024 - Current
- ASC 606 Contract review for provisioning and invoicing
- Collaborate with sales, legal, and operations teams to understand and address revenue recognition challenges
- Perform Journal entries account reconciliations monthly
- Follow up on late payments, collect and apply payments to invoices
- Responsible for AR box/Zendesk to assure all inquiries are answered and completed.
Staff Accountant, Revenue Operations OTC
HouseCanary, Inc.
San Francisco, CA
06.2022 - 12.2023
- Reviewed contract structure to ensure both provisioned, bookings and billings can be processed
- Interacted closely with customer success/sales personnel in reviewing of contracts/Sales orders
- Processed billings for invoicing customers, in Zuora and NetSuite
- Entered cash application, credit card transactions, lockbox, and established a daily import regimen
- Reconciled between bank and customer accounts, and cash app daily, excel file for tracking purposes
- Worked directly with customers, monitored and managed their accounts
- Weekly Collections on customer accounts
- Support month-end closing journal entries including accruals, revenue, and cash entries
- Assisted FP&A reporting forecast, customer purchases orders and accounts receivable inquiries
- Continuous participation improvement of revenue operations OTC process.
Staff Accountant -Revenue
eDriving LLC.
Walnut Creek, CA
11.2019 - 06.2022
- Reviewed contract and managed customer subscription billing procedures to ensure timely & accurate processing of all customer invoices
- Coordinated with sales reps, customer service reps for provision of subscription service to ensure proper order setup for billing
- Processed and invoiced orders for renewals, new deals, and monthly billings for Northern America and International deals in NetSuite
- Reviewed each invoice by making sure related records/revenue arrangements were being recorded and recognized in NetSuite correctly
- Maintained fixed assets and depreciation schedules
- Assisted with annual audit
- Pulling payments receipts, invoices.
AR & Billing Accountant
Turnitin, LLC.
Oakland, CA
05.2016 - 11.2019
- Responsible for US & INTL Sales Orders, Accounts Receivable, and the order to cash process
- Processed sales orders, billing, contract review, revenue recognition function communication with customers
- Recorded all sales orders in NetSuite consistent with order forms, purchase orders/ sale quote
- Set up and monitor billing schedules
- Created accurate customer invoices in a timely manner using NetSuite (1000 invoices monthly) Managed and uploaded Avalara sales tax and sales tax return process
- Assisted Billing Manager with the training and coordination of daily activities performed by the AR team
- Assisted in revenue recognition making sure that invoice line items are properly classified with ASC 606 guidelines, correct service & rev rec dates
- Prepared supporting billing schedules according to contract properly provisioned.
Sr. Billing Analyst
Accela Software
San Ramon, CA
03.2012 - 09.2015
- Responsible for invoicing within the following areas: licensing, maintenance, hosting, SAAS, services, and expenses, T&M
- Reviewed services and expense invoices prepared by the AR specialist prior to batch posting
- Reconciled billings between Open Air (NetSuite) and Great Plains at month end
- Maintained and reconciled deferred revenue schedule
- Prepared maintenance and hosting quotes per request
- Worked closely with Sales and Legal in contract negotiations
- Performed contract review per Company's revenue recognition policy
- Performed month end/quarter end close: journal entry and reconciliation for revenue accrual, adjustment.
Sr. Credit/ Collections Analyst
Ask.com, Inc.
Oakland, CA
12.2005 - 03.2010
- Responsible for all pre-credit analysis reporting through Dun & Bradstreet to determine if potential clients were credit worthy
- Analyzed reporting and submitted recommendation for credit lines to upper Management
- Be diligent in follow up and issue resolution
- Managed customer’s aging through reconciling account balances, resolved any disputes that prevented timely collections
- Provided training for new employees, within the credit and collections team while keeping motivation and productivity up.
Education
Bachelor of Science - Business Management
University of Phoenix
Oakland, CA12-2024
Associate of Science - Accounting
Martinez Adult Education
Martinez, CA11-2019
Skills
- Order-To-Cash
- SaaS
- Revenue recognition
- Contract review
- Collections
- Software
- Excel
- Pivot tables
- VLOOKUP's
- Large data sets
- Month-end journal entries
- Reconciliations
- Accounts receivable
- Cash receipt reconciliations
- ASC 606
- Deferred revenue
- Zuora
- Sage (Intacct)
- QuickBooks
- NetSuite
- SAP
- Salesforce
- OpenAir
- Looker
- Avalara
- Ariba
- Coupa
- MS Office Products
- Stripe
- Merchant VersaPay
Timeline
Sr. Accountant AR- Contract role
Nelson Connect
03.2024 - Current
Staff Accountant, Revenue Operations OTC
HouseCanary, Inc.
06.2022 - 12.2023
Staff Accountant -Revenue
eDriving LLC.
11.2019 - 06.2022
AR & Billing Accountant
Turnitin, LLC.
05.2016 - 11.2019
Sr. Billing Analyst
Accela Software
03.2012 - 09.2015
Sr. Credit/ Collections Analyst
Ask.com, Inc.
12.2005 - 03.2010
Bachelor of Science - Business Management
University of Phoenix
Associate of Science - Accounting
Martinez Adult Education
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