Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Gloria Crayton

Fairfield,CA

Summary

Detail-driven revenue accountant with 10 years of experience in Order-To-Cash/SaaS/revenue recognition, contract review and collections, working with Software and High-Tech industries. Providing administrative, clerical and project support to accounting departments. Enterprising, cost-driven and well-organized with good project management skills. Sophisticated understanding of accounting systems and procedures.

Overview

19
19
years of professional experience

Work History

Sr. Accountant AR- Contract role

Nelson Connect
03.2024 - Current
  • ASC 606 Contract review for provisioning and invoicing
  • Collaborate with sales, legal, and operations teams to understand and address revenue recognition challenges
  • Perform Journal entries account reconciliations monthly
  • Follow up on late payments, collect and apply payments to invoices
  • Responsible for AR box/Zendesk to assure all inquiries are answered and completed.

Staff Accountant, Revenue Operations OTC

HouseCanary, Inc.
06.2022 - 12.2023
  • Reviewed contract structure to ensure both provisioned, bookings and billings can be processed.
  • Interacted closely with customer success/sales personnel in reviewing of contracts/Sales orders.
  • Processed billings for invoicing customers, in Zuora and NetSuite.
  • Entered cash application, credit card transactions, lockbox, and established a daily import regimen.
  • Reconciled between bank and customer accounts, and cash app daily, excel file for tracking purposes.
  • Worked directly with customers, monitored and managed their accounts.
  • Managed weekly Collections on customer accounts.
  • Support month-end closing journal entries including accruals, revenue, and cash entries.
  • Assisted FP&A reporting forecast, customer purchases orders and accounts receivable inquiries.
  • Continuous participation improvement of revenue operations OTC process.
  • Monitored cash flow closely to ensure sufficient funds were available for operational needs.
  • Assisted comptroller with year-end financial audits.

Staff Accountant -Revenue

eDriving LLC.
11.2019 - 06.2022
  • Reviewed contract and managed customer subscription billing procedures to ensure timely & accurate processing of all customer invoices.
  • Coordinated with sales reps, customer service reps for provision of subscription service to ensure proper order setup for billing.
  • Processed and invoiced orders for renewals, new deals, and monthly billings for Northern America and International deals in NetSuite.
  • Reviewed each invoice by making sure related records/revenue arrangements were being recorded and recognized in NetSuite correctly.
  • Maintained fixed assets and depreciation schedules.
  • Assisted with annual audit.
  • Improved cash flow management, closely monitoring and analyzing cash disbursements and receipts.
  • Provided journal entries and performed accounting on accrual basis.

AR & Billing Accountant

Turnitin, LLC.
05.2016 - 11.2019
  • Responsible for US & INTL Sales Orders, Accounts Receivable, and the order to cash process
  • Processed sales orders, billing, contract review, revenue recognition function communication with customers
  • Recorded all sales orders in NetSuite consistent with order forms, purchase orders/ sale quote
  • Set up and monitor billing schedules
  • Created accurate customer invoices in a timely manner using NetSuite (1000 invoices monthly)
  • Managed and uploaded Avalara sales tax and sales tax return process
  • Assisted Billing Manager with the training and coordination of daily activities performed by the AR team
  • Assisted in revenue recognition making sure that invoice line items are properly classified with ASC 606 guidelines, correct service & rev rec dates
  • Prepared supporting billing schedules according to contract properly provisioned.

Sr. Billing Analyst

Accela Software
03.2012 - 09.2015
  • Responsible for invoicing within the following areas: licensing, maintenance, hosting, SAAS, services, and expenses, T&M
  • Reviewed services and expense invoices prepared by the AR specialist prior to batch posting
  • Reconciled billings between Open Air (NetSuite) and Great Plains at month end
  • Maintained and reconciled deferred revenue schedule
  • Prepared maintenance and hosting quotes per request
  • Worked closely with Sales and Legal in contract negotiations
  • Performed contract review per Company's revenue recognition policy
  • Performed month end/quarter end close: journal entry and reconciliation for revenue accrual, adjustment.

Sr. Credit/ Collections Analyst

Ask.com, Inc.
12.2005 - 03.2010
  • Analyzed reporting and submitted recommendation for credit lines to upper Management.
  • Managed customer's aging through reconciling account balances, resolved any disputes that prevented timely collections
  • Provided training for new employees, within the credit and collections team while keeping motivation and productivity up.
  • Played a key role in reducing bad debt expenses by identifying potential high-risk customers early in the sales cycle through comprehensive credit assessments.
  • Responded to customer inquiries and provided detailed account information.
  • Maintained accurate records of customer accounts, payments and payment plans.
  • Contacted customers to discuss past-due accounts and negotiated payment plans.
  • Researched billing errors and discrepancies to initiate corrective action.

Education

Bachelor of Science Business Management - Business Administration And Management

University of Phoenix
Online
12.2024

Associate of Science Accounting - Accounting

Martinez Adult Education
Martinez, CA
11.2019

Skills

  • Revenue recognition
  • Bank Reconciliation
  • Accounts receivable management
  • Cash Flow Management
  • Forecasting
  • Excel
  • Large data sets
  • Month-end journal entries
  • Team Training
  • Cash receipt reconciliations
  • Zuora
  • Sage (Intacct)
  • QuickBooks
  • NetSuite
  • SAP
  • Salesforce
  • FloQast
  • OpenAir
  • Looker
  • Avalara

Timeline

Sr. Accountant AR- Contract role

Nelson Connect
03.2024 - Current

Staff Accountant, Revenue Operations OTC

HouseCanary, Inc.
06.2022 - 12.2023

Staff Accountant -Revenue

eDriving LLC.
11.2019 - 06.2022

AR & Billing Accountant

Turnitin, LLC.
05.2016 - 11.2019

Sr. Billing Analyst

Accela Software
03.2012 - 09.2015

Sr. Credit/ Collections Analyst

Ask.com, Inc.
12.2005 - 03.2010

Bachelor of Science Business Management - Business Administration And Management

University of Phoenix

Associate of Science Accounting - Accounting

Martinez Adult Education

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Gloria Crayton