Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gloria Crayton

Fairfield,CA

Summary

Detail-driven Revenue Accountant with 10 plus years of experience in Order-To-Cash/SaaS/revenue recognition, contract review, billing and collections, working with Startup, Software, and High-Tech industries. Providing and leading AR analyst, administrative, clerical, and project support to accounting departments. Enterprising, cost-driven, and well-organized with good project management skills. Sophisticated understanding of accounting systems and procedures.

Overview

19
19
years of professional experience

Work History

Sr. Accountant AR

Nelson Connect
Emeryville, CA
04.2024 - Current
  • Manages accounts receivable collection and billing process
  • Distribute invoices and billing statements
  • Assist accounts receivable process, including preparation of credit memos and submission
  • Ensure payments are received and applied in a timely manner
  • Ensures all bills are approved by department managers
  • Ensure that billing is set up to meet Revenue Recognition and other accounting policies
  • Answers all customer/vendor inquiries
  • Research and resolve invoice discrepancies/issues
  • Maintain accurate collection notes on all accounts in NetSuite

Staff Accountant, Revenue Operations

HouseCanary, Inc.
San Francisco, CA
06.2022 - 12.2023
  • Reviewed contract structure to ensure both provisioned, and billings can be processed
  • Worked with Sales, Legal, and Deal Desk teams to understand contractual terms and revenue recognition principles
  • Processed billings for invoicing customers, in Zuora and NetSuite
  • Entered cash application, credit card transactions, lockbox, and established a daily import regimen
  • Ran monthly reports to determine tax rate and related disclosures
  • Used Avalara to structures tax, and needs
  • Interface with clients, provide recommendations, and ensured accurate contracts
  • Reconciled between bank and customer accounts, and cash app daily, excel file for tracking purposes
  • Worked directly with customers, monitored and managed their accounts
  • Managed weekly Collections on customer accounts
  • Support month-end closing journal entries including accruals, revenue, and cash entries
  • Assisted FP&A reporting forecast, customer purchases orders and accounts receivable inquiries
  • Continuous participation improvement of revenue operations OTC process
  • Monitored cash flow closely to ensure sufficient funds were available for operational needs

Revenue Staff Accountant

EDriving LLC.
Walnut Creek, CA
11.2019 - 06.2022
  • Reviewed contract and managed customer subscription billing procedures to ensure timely & accurate processing of all customer invoices
  • Coordinated with sales reps, customer service reps for provision of subscription service to ensure proper order setup for billing
  • Processed and invoiced orders for renewals, new deals, and monthly billings for Northern America and International deals in NetSuite
  • Maintained fixed assets and depreciation schedules
  • Assisted with annual audit
  • Improved cash flow management, closely monitoring and analyzing cash disbursements and receipts
  • Provided journal entries and performed accounting on an accrual basis

Lead AR & Billing Accountant

Turnitin, LLC.
Oakland, CA
05.2016 - 11.2019
  • Responsible for US & INTL Sales Orders, Accounts Receivable, and the order to cash process
  • Recorded all sales orders in NetSuite consistent with order forms, purchase orders/ sale quote
  • Set up and monitor billing schedules
  • Created accurate customer billing in a timely manner using NetSuite (1000 invoices monthly)
  • Managed and uploaded Avalara sales tax and sales tax return process
  • Coordinated state income tax and sales & use tax audits
  • Assisted Billing Manager with the training and coordination of daily activities performed by the AR team
  • Assisted in revenue recognition making sure that invoice line items are properly classified with ASC 606 guidelines, correct service & rev rec dates

Sr. Billing Analyst

Accela Software
San Ramon, CA
03.2012 - 09.2015
  • Responsible for invoicing within the following areas: licensing, maintenance, hosting, SAAS, services, and expenses, T&M
  • Reviewed services and expense invoices prepared by the AR specialist prior to batch posting
  • Reconciled billings between Open Air (NetSuite) and Great Plains at month end
  • Maintained and reconciled deferred revenue schedule
  • Worked closely with Sales and Legal in contract negotiations
  • Performed contract review per Company's revenue recognition policy
  • Performed month end/quarter end close: journal entry and reconciliation for revenue accrual, adjustment

Sr. Credit/ Collections Analyst

Ask.com, Inc.
Oakland, CA
12.2005 - 03.2010
  • Managed customer's aging through reconciling account balances, resolved any disputes that prevented timely collections
  • Provided training for new employees, within the credit and collections team while keeping motivation and productivity up
  • Maintained accurate records of customer accounts, payments and payment plans
  • Contacted customers to discuss past-due accounts and negotiated payment plans
  • Researched billing errors and discrepancies to initiate corrective action

Education

Bachelor of Science - Business Management

University of Phoenix
Online
12.2024

Certificate - Accounting

Martinez Adult Education
Martinez, CA
11.2019

Skills

  • Revenue recognition
  • Bank Reconciliation
  • Accounts receivable management
  • Cash Flow Management
  • Forecasting
  • Excel
  • Large data sets
  • Month-end journal entries
  • Team Training
  • Cash receipt reconciliations
  • Zuora
  • Sage (Intacct)
  • QuickBooks
  • NetSuite
  • SAP
  • Salesforce
  • FloQast
  • OpenAir
  • Looker
  • Avalara

Timeline

Sr. Accountant AR

Nelson Connect
04.2024 - Current

Staff Accountant, Revenue Operations

HouseCanary, Inc.
06.2022 - 12.2023

Revenue Staff Accountant

EDriving LLC.
11.2019 - 06.2022

Lead AR & Billing Accountant

Turnitin, LLC.
05.2016 - 11.2019

Sr. Billing Analyst

Accela Software
03.2012 - 09.2015

Sr. Credit/ Collections Analyst

Ask.com, Inc.
12.2005 - 03.2010

Bachelor of Science - Business Management

University of Phoenix

Certificate - Accounting

Martinez Adult Education

Similar Profiles

CREATE PROFILE
Gloria Crayton