MARISSA FROST
Lake City,US
Summary
Dedicated to improving efficiency by closely monitoring the quality and quantity of work performed, as well as organizing and maintaining inventory and storage areas. Fast worker who pays close attention to detail and follows through. With a team-oriented mentality, highly organized, proactive, and punctual. With hands-on experience, eager to learn new skills and advance knowledge. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Night Stocker
Walmart Supercenter
03.2022 - Current
- Used Walmart equipment to haul items from stock and placed them on the appropriate store shelves
- Provided excellent assistance and service by carrying packages and bags and securing customer purchases in vehicles
- Kept the aisles clear and clean to avoid accidents and make it easier for others to pass by while restocking
- Separated all of the debris and packaging from the boxes for recycling or disposal
- Followed safety protocols when transporting merchandise to different areas of the store to avoid item damage
- Greeted customers and directed them to the products they requested
- Increased store revenue by 85% by persuading customers to buy items
- Assisted customers by quickly and enthusiastically locating items, resulting in a 100% increase in store satisfaction
- Stocked merchandise, clearly labeling items, arranging them by size or color, and putting together attractive displays each night shift.
Education
Business - Associate of Arts -
Florida Gateway College
01.2023
High School -
Columbia High School
01.2020
Skills
- Strong work ethic
- Product restocking
- Active listening skills
- Customer service-oriented
- Performance improvement
- Team standards
- Data entry
- Motivated team player
- Goal-oriented
- Business Strategy
- Organization
- Problem resolution
- MS Office
Certification
Microsoft Office Specialist (MOS)
Timeline
Night Stocker
Walmart Supercenter
03.2022 - Current
Business - Associate of Arts -
Florida Gateway College
High School -
Columbia High School
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