Marissa Garcia
San Antonio,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Recreation Assistant
City Of San Antonio Parks And Recreation
06.2021 - Current
- Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
- Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
- Performed light custodial duties to provide clean and inviting facilities.
- Responded to public inquiries to provide information about programs and facilities.
- Assisted in preparing recreational materials and supplies for each activity.
- Developed and monitored safety policies and procedures to facilitate safety of participants.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Transported and escorted program participants to and from activities and on field trips.
Assistant Manager
Carters Oshkosh
10.2017 - 07.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Created employee schedules to align coverage with forecasted demands.
- Developed strategy to increase sales and drive profits.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Guest Ambassador
The Doseum
05.2015 - 09.2017
- Helped to create entertaining, fun and memorable guest experiences.
- Welcomed guests and made immediate connections in order to drive satisfaction and sales.
- Helped guests enjoying property while creating memorable experience.
- Maintained detailed records of account changes, guest incidents and other reportable data.
- Demonstrated benefits of membership and set up new accounts.
- Educated guests on different amenities, events and service locations.
Education
High School Diploma -
Luther Burbank High School
San Antonio06.2016
Skills
- Activity Coordination
- Group Recreation
- Event Planning
- Group Supervision
- Personnel Supervision
- Entertainment Coordination
- Data Entry
- Customer and Service-Oriented
- Friendly, Positive Attitude
- Treatment Goal Assessment
Timeline
Recreation Assistant
City Of San Antonio Parks And Recreation
06.2021 - Current
Assistant Manager
Carters Oshkosh
10.2017 - 07.2021
Guest Ambassador
The Doseum
05.2015 - 09.2017
High School Diploma -
Luther Burbank High School
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