Marissa Gauvin
Tampa
Summary
Professional stylist with extensive experience in creating personalized looks and enhancing clients' appearances. Adept at collaborating with teams to deliver outstanding results and adapting to changing needs. Expertise in color theory, and trend analysis. Known for reliability, creativity, and strong communication skills.
Overview
8
8
years of professional experience
Work History
Self-Employed Hair Stylist
Beauty Society
02.2022 - Current
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Managed appointment scheduling efficiently, maximizing daily bookings while minimizing wait times for clients.
- Processed payments, entering sales in register for prompt customer service.
- Boosted salon revenue by upselling hair care products and services based on individual client needs.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Increased repeat clientele through exceptional customer service and attention to detail in hair styling techniques.
- Supported fellow stylists during peak times by assisting them with shampooing or blow-drying tasks when needed.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Increased revenue through effective customer service and inventory management.
Cosmetologist
Monaco Salon
10.2016 - 01.2022
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Used social media platforms to promote salon and services.
- Offered professional cuts, color services and extensions to salon customers.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
Education
Cosmetologist - Cosmetologist
Paul Mitchell The School
Tampa, FL12-2015
High School Diploma -
Shenendehowa HSE
Clifton Park, NY07-2008
Skills
- Customer service
- Social skills
- Product knowledge
- Friendly communication
- Multitasking and organization
- Licensed cosmetologist
- Creative thinking
- Teamwork and collaboration
- Professionalism and ethics
- Hair coloring and highlighting
- Relationship building
- Client education
- Brand promotion
- Hair extension application
- Sanitation maintenance
- Selling and upselling
- Hair styling
- Salon management
Timeline
Self-Employed Hair Stylist
Beauty Society
02.2022 - Current
Cosmetologist
Monaco Salon
10.2016 - 01.2022
Cosmetologist - Cosmetologist
Paul Mitchell The School
High School Diploma -
Shenendehowa HSE
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