Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marissa Gubbels

Edmonds,WA

Summary

Hardworking and highly-motivated student with customer service skills. Devoted to giving every customer a positive and memorable experience with a positive and kind attitude.

Overview

2
2
years of professional experience

Work History

Courtesy Clerk

Fred Meyer
Lynnwood, WA
12.2022 - Current
  • Greeted customers and provided assistance in locating items.
  • Maintained cleanliness of the checkout area and lobbies by taking out garbage and recycling, stocking hand sanitizing wipes, and returning shopping carts from the parking lots.
  • Provided excellent customer service by being friendly and courteous at all times.
  • Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
  • Responded to customer requests or complaints in an appropriate manner.
  • Assisted customers with loading groceries into their vehicles.
  • Took unwanted items from checkout to the proper location.
  • Handled stressful and unpleasant customer encounters while maintaining a calm demeanor to de-escalate the situation.
  • Delivered exceptional customer service by greeting customers and directing to desired items.
  • Followed best practices for bagging items in reusable, plastic and paper bags.
  • Carried out special orders requested by customers promptly and efficiently.

Education

Associate of Arts -

Edmonds Community College
Lynnwood, WA
06-2023

High School Diploma -

Kamiak High School
Mukilteo, WA
06-2021

Bachelor of Arts -

University of Washington
Bothell

Skills

  • Friendly & Positive Attitude
  • Excellent People Skills
  • Effective Communication
  • Reliable & Trustworthy
  • Organization Skills
  • Great Work Ethic
  • Critical Thinking Skills
  • Active Listening
  • Problem Resolution
  • Cleaning & Organizaing
  • Flexible Schedule
  • Customer Service

Languages

English
Native/ Bilingual
Dutch
Limited

Timeline

Courtesy Clerk

Fred Meyer
12.2022 - Current

Associate of Arts -

Edmonds Community College

High School Diploma -

Kamiak High School

Bachelor of Arts -

University of Washington

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Marissa Gubbels