MARISSA GUTIERREZ

• Drove initiatives that increased employee engagement, contributing to a positive workplace environment.
• Coached team members in techniques necessary to complete job tasks.
• Worked different stations to provide optimal coverage and meet production goals.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
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• Communicate with customers and member to retain business or service due to loyalty. Fulfill needs of existing customers and resolve any issues or concerns. Apply promotions to offer low monthly rates.

• Hiring, Training, Developing of new employee.
• Assisted store manager making sure companies policies or followed.
• Resolved customer issues to overall satisfaction.
• Effectively processed stock inventories.
• Maintain clean visual presentations.

• Served costumers using five-step costumer serviced standard trained new staff members.
• Organized merchandise and stock inventories.
• Helped customers with enquiries-provide advice,styling tips and products knowledge.

Assisted in collection of blood specimens from patients using finger stick.

Assisted patients during medical test.

Monitored patients conditions giving relevant information and instructions.

Maintain infections control.