Marissa Hanger
Glenpool,OK
Summary
Proven Medical Assistant with a track record of enhancing patient care and boosting clinic efficiency, notably increasing patient numbers by 50% at Advanced Orthopedics of Oklahoma. Skilled in casting, splinting, and electronic health records, complemented by a compassionate approach to patient interactions. Demonstrates expertise in HIPAA compliance and patient flow management, ensuring high-quality care and operational excellence.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Dr Carolyn Berg, MD
04.2020 - Current
- Casted and splinted
- Removed sutures, staples and wound vacs
- Assisted physicians with minor surgeries, including preparing sterile field and sterilizing instruments.
- Scheduled surgery and determined if patients needed a clearance
- Obtained prior authorizations for surgery and diagnostic procedures
- Coordinated patient referrals to physical therapists for custom splinting and rehab, as well as referrals and medical clearances prior to surgery for comprehensive care management
- Sent out communication with workmans comp insurances to facilitate care for the patient
- Triaged phone calls and refilled medications
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, chief complaint, vital signs, and medications.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Contributed to positive health outcomes by educating patients on postoperative measures, treatment plans, and follow-up care instructions. I created my own postoperative handouts to streamline care.
Medical Assistant
Advanced Orthopedics of Oklahoma
05.2018 - 03.2020
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing sterile fields
- Increased the patient numbers seen in clinic by 50 % by scribing for the provider
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Contributed to positive health outcomes by educating patients on postoperative measures, treatment plans, and follow-up care instructions.
Medical Assistant
The Orthopedic Center
05.2016 - 07.2018
- Casted and splinted patients
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries and procedures
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Contributed to positive health outcomes by educating patients on postoperative measures, treatment plans, and follow-up care instructions.
Medical Assistant
Family Medicine Clinic
09.2013 - 02.2016
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Phone Triage and refill of medications
- Educated patients on lab results
- Vaccinated infants, children and adults
- Obtained x-rays
Medical Assistant
Anchorage Fracture and Orthopedic Clinic
09.2010 - 08.2013
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries
- Triaged call patient and determined who was surgical and who could see a PA
- Returned triage calls in a timely manner and answered all postoperative questions, as well as refilled medications
Education
Associate of Science - Practical Nursing
Miller-Motte Technical College - Practical Nursing
Tulsa, OK11.2024
Medical Assisting
Plat College
Lawton, OK07.2009
Skills
- Casting, splinting
- Wound care
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital signs monitoring
- Direct Patient Care
- Electronic Health Records
- Electronic Medical Records
- Compassionate
- Immunization Administration
- Specimens collection and processing
- Patient Assessments
- Professionalism and Ethics
- Insurance Verification
- Patient Flow Management
Languages
German
Native or Bilingual
Timeline
Medical Assistant
Dr Carolyn Berg, MD
04.2020 - Current
Medical Assistant
Advanced Orthopedics of Oklahoma
05.2018 - 03.2020
Medical Assistant
The Orthopedic Center
05.2016 - 07.2018
Medical Assistant
Family Medicine Clinic
09.2013 - 02.2016
Medical Assistant
Anchorage Fracture and Orthopedic Clinic
09.2010 - 08.2013
Associate of Science - Practical Nursing
Miller-Motte Technical College - Practical Nursing
Medical Assisting
Plat College
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