Marissa Haq
Knoxville,TN
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
5
5
years of professional experience
Work History
Certified Medical Assistant
Dr. Troxell's Anti-Aging Center
06.2022 - 10.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Verified patient insurance coverage and collected required co-payments.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed medical records management, including filing, organizing and scanning documents.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Packaged and shipped specimens to central lab daily.
- Monitored patients for reactions and verified sample quality.
- Reviewed patient records for accuracy and completeness.
- Organized daily work based on collection priority.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Conducted venipuncture and other CT procedures.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Monitored supply levels and placed orders for laboratory supplies.
Cook/Prep Line Cook
Pizza Hoss
10.2020 - 04.2021
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Trained and assisted new kitchen staff members.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
Manager
CPR Cell Phone Repair
01.2018 - 07.2020
- Managed and motivated employees to be productive and engaged in work.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Cashier
Pet Supplies Plus
07.2019 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Used POS system to enter orders, process payments and issue receipts.
- Processed refunds and exchanges in accordance with company policy.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
Education
Certification - Medical Assisting
Roane State Community College
Knoxville, TN12.2021
Certification - Phlebotomy
Roane State Community College
Knoxville, TN08.2021
Certification - Electrocardiogram Technician
Roane State Community College
Knoxville, TN08.2021
High School Diploma -
Sc Whitmore School
Columbia, SC05.2020
Skills
- Vitals Collection and Documentation
- Patient Chart Tracking
- Performing EKGs
- Processing Specimens
- Treatment Room Preparation
- Answering Questions
- Injection Administration
- Patient Engagement
- Lab Specimens and Collections
- Medical Histories and Vital Statistics
- Updating Medical Records
- Venipuncture Expertise
Timeline
Certified Medical Assistant
Dr. Troxell's Anti-Aging Center
06.2022 - 10.2022
Cook/Prep Line Cook
Pizza Hoss
10.2020 - 04.2021
Cashier
Pet Supplies Plus
07.2019 - 01.2020
Manager
CPR Cell Phone Repair
01.2018 - 07.2020
Certification - Medical Assisting
Roane State Community College
Certification - Phlebotomy
Roane State Community College
Certification - Electrocardiogram Technician
Roane State Community College
High School Diploma -
Sc Whitmore School
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