Summary
Overview
Work History
Education
Skills
Timeline
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Marissa Hardin

Columbus,OH

Summary

Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.

Overview

7
7
years of professional experience

Work History

Server

Local Cantina
Columbus, OH
07.2023 - Current
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Bookseller

Barnes & Noble Education
Columbus, OH
08.2021 - 04.2023
  • Answered store and merchandise questions and led customers to wanted items.
  • Supported online orders by pulling and ringing merchandise for shipment.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Sales Associate

Rack Rooms Shoes
Sunbury, OH
03.2018 - 03.2020
  • Answered incoming telephone calls to provide store, products and services information.
  • Placed special orders or called other stores to find desired items.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted customers to determine wants or needs.

Education

Bachelor of Arts - Communications

The Ohio State University
Columbus, OH
12-2024

High School Diploma -

Highland High School
Marengo, OH
06-2019

Skills

  • Team collaboration
  • Cash handling
  • Multitasking and organization
  • Customer service
  • Sales techniques
  • Strong computer skills
  • Creative writing

Timeline

Server

Local Cantina
07.2023 - Current

Bookseller

Barnes & Noble Education
08.2021 - 04.2023

Sales Associate

Rack Rooms Shoes
03.2018 - 03.2020

Bachelor of Arts - Communications

The Ohio State University

High School Diploma -

Highland High School
Marissa Hardin