Marissa Heldenbrand
Ashland
Summary
Highly motivated and detailed-oriented candidate passionate about using data to improve business performance and customer experience. Skilled at leveraging data to develop actionable solutions to business challenges and utilizing data mining and data visualization to create meaningful insights. Excellent technical aptitude and knowledge of programming languages, data analytics and data visualization.
Overview
1
1
year of professional experience
Work History
Corporate Underwriting Business Analytics Intern
Emergent Holdings
05.2025 - 08.2025
- Analyzed data trends to support decision-making processes for various business units.
- Created comprehensive reports utilizing advanced Excel functions and visualization tools.
- Collaborated with cross-functional teams to streamline data collection procedures and enhance accuracy.
- Improved forecasting accuracy by implementing innovative predictive modeling techniques.
Experienced Team Member
Scion Group
01.2025 - 05.2025
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
- Communicated effectively with customers, supervisors, and team members.
- Provided excellent customer service through solving problems and answering questions.
Customer Service Representative Intern
Packaging Corporation of America
05.2024 - 08.2024
- Demonstrated proficiency in utilizing a variety of computer software programs for customer service purposes.
- Demonstrated ability to communicate effectively with customers and colleagues in both verbal and written forms.
- Collaborated closely with other departments to ensure timely resolution of all customer inquiries.
- Provided friendly, professional customer service by responding promptly to inquiries and requests for assistance.
Education
Bachelor of Science - Business Administration in Finance
Bowling Green State University
OH05.2026
Skills
- Customer service
- Teamwork and collaboration
- Clear communication
- Adaptability and flexibility
- Leadership qualities
- Task prioritization
- Computer skills
- Advanced Excel functions
Timeline
Corporate Underwriting Business Analytics Intern
Emergent Holdings
05.2025 - 08.2025
Experienced Team Member
Scion Group
01.2025 - 05.2025
Customer Service Representative Intern
Packaging Corporation of America
05.2024 - 08.2024
Bachelor of Science - Business Administration in Finance
Bowling Green State University
ADDITIONAL INFORMATION
A Member of Delta Sigma Pi Coed Business Fraternity