Marissa Hinds
Alabaster
Summary
Dedicated CNA with expertise in personal care assistance, emotional support, and patient monitoring. Committed to enhancing patient well-being through effective collaboration with healthcare teams and meticulous attention to detail.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CNA
Interim Health Care
Vestavia Hills
02.2025 - Current
- Assisted patients with daily living activities and personal care.
- Monitored vital signs and reported changes to healthcare team.
- Documented patient information in electronic health records to ensure accurate and timely communication among healthcare team.
- Communicated effectively with patients and families to provide support.
- Maintained cleanliness and safety of patient environments to promote health and prevent infection.
- Documented patient care services by charting in designated areas.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Provided emotional support to family members during difficult times.
- Monitored food intake and output as directed by nursing staff.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Educated patients on self-care techniques to empower them in maintaining independence and enhancing quality of life.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted patients in using mobility devices for safe and efficient transport within healthcare settings.
- Observed and reported unusual symptoms and changes to charge nurse.
- Maintained accurate, timely flow of information by completing thorough patient records and updating the healthcare team on patient status.
CNA
Shelby Ridge Rehab Select
Alabaster
10.2019 - 06.2025
- Assisted patients with daily living activities and personal care.
- Monitored vital signs and reported changes to healthcare team.
- Documented patient information accurately in electronic health records.
- Facilitated communication with patients and families to provide emotional and informational support.
- Maintained cleanliness and safety of patient environments and equipment.
- Partnered with nurses to develop and implement individualized care plans for optimal patient outcomes.
- Provided emotional support to patients during difficult situations.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Tracked patients' food intake and output to support care plans.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Provided emotional support to family members during difficult times.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Used mobility devices to transport patients.
- Helped residents walk with or without self-help devices.
- Observed and reported unusual symptoms and changes to charge nurse.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Distributed drinking water and nourishment to residents.
- Assisted residents in preparing for activities and social programs.
- Ensured timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Cashier Team Lead
Circle K
ALabaster
06.2018 - 10.2018
- Managed cash register functions to maintain accurate financial transactions.
- Monitored inventory levels at register, communicating needs to management to ensure stock availability.
- Performed daily opening and closing procedures for the register area.
- Developed strong working relationships with team members to foster collaboration.
- Processed refunds and exchanges according to company policy.
- Assisted customers with locating items within the store when requested.
- Assisted teams with stocking shelves and bagging groceries.
- Scanned, priced, and bagged customer groceries efficiently, contributing to reduced wait times.
- Processed payments promptly for customers to exceed productivity standards.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Verified customer age requirement for alcohol or tobacco purchases.
- Rotated and merchandised products at point-of-sale to enhance visibility and encourage impulse purchases.
- Counted cash in cashier drawers to ensure accuracy of funds.
- Maintained work area and kept cash drawer organized.
Server
Tin Top BBQ
Columbiana
04.2018 - 06.2018
- Provided excellent customer service in a fast-paced dining environment.
- Managed order entry and ensured accuracy of food and beverage requests.
- Ensured cleanliness and organization of dining area and service stations to enhance guest experience.
- Collaborated with kitchen staff to coordinate timely meal preparation and delivery.
- Processed cash transactions accurately and efficiently to ensure smooth payment experiences for customers.
- Resolved customer complaints with professionalism and promptness, ensuring satisfaction.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers and provided menu recommendations to enhance dining experience and drive sales.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
Education
GED -
Jeff State
Birmingham, AL04-2018
Skills
- Personal care assistance
- Bedside manner
- Attention to detail
- Time management
- Multitasking and organization
- Problem solving
- Trustworthy companion
- Compassion and empathy
- Reliable transportation
- Customer relationship management
Certification
CNA
Custom Section 1
- Katie Qualls 205-616-1781
- Caressa Gibson 205-540-4560
- Heidi Gonzales 205-597-4787
- Cindy Scott 478-808-5318
- Cosette Jenkins 703-772-8755
- Jose Ferrer 205-203-2993
Timeline
CNA
Interim Health Care
02.2025 - Current
CNA
Shelby Ridge Rehab Select
10.2019 - 06.2025
Cashier Team Lead
Circle K
06.2018 - 10.2018
Server
Tin Top BBQ
04.2018 - 06.2018
GED -
Jeff State