Marissa Kidd
Munford,AL
Summary
Dedicated Bachelor of Social Work student and U.S. Air Force veteran pursuing a field internship focused on children, families, and communities. Experienced in military operations, healthcare support, and public-facing roles. Skilled in documentation, active listening, teamwork, and problem-solving, with a commitment to ethical service.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Aircrew Flight Equipment Technician
U.S. Air Force
12.2020 - 12.2024
- Inspected, maintained, documented, and prepared mission-critical aircrew flight equipment in accordance with detailed safety standards and technical procedures.
- Maintained accurate records and communicated equipment status, discrepancies, and follow-up needs to ensure accountability and enhance operational readiness.
- Collaborated within a diverse team in a high-responsibility environment, applying discretion, sound judgment, adaptability, and attention to detail.
- Managed competing priorities and deadlines while consistently adhering to established procedures and quality-control requirements.
Cashier / Customer Service
Five Star Food Service, Inc.
Kathleen, GA
05.2020 - 08.2020
- Assisted customers, addressed concerns, resolved complaints, and processed transactions, refunds, and cash reconciliation efficiently.
- Opened and closed cafeteria, ensuring stocked, organized, and customer-ready service areas for optimal customer experience.
- Processed customer transactions efficiently and accurately at busy food service locations.
- Managed cash register operations, ensuring correct change and payment processing.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
Cook / Secretary
Aramark
Grand Forks AFB, ND
08.2018 - 10.2019
- Coordinated daily workload, prepared orders and materials, organized recipe documentation, and conducted customer surveys to gather feedback.
- Prepared and cooked a variety of menu items for large-scale events.
- Maintained cleanliness and organization of kitchen stations and equipment.
- Collaborated with team members to ensure timely meal preparation and service.
Blood Bank Technician
Hendricks Regional Blood Center
Abilene, TX
02.2018 - 03.2018
- Welcomed clients and prepared individuals for blood draws, ensuring a calm and respectful environment.
- Maintained laboratory equipment while adhering to safety, sanitation, and documentation standards in a healthcare setting.
- Prepared blood samples for testing and analysis following strict safety protocols.
- Operated blood processing equipment to ensure accurate separation of components.
- Conducted routine quality control checks on blood products and storage conditions.
Receptionist
Select Water Technologies
Abilene, TX
11.2017 - 12.2017
- Greeted visitors and clients, screened calls, directed inquiries, communicated appointment details to ensure smooth office operations.
- Maintained office records, prepared reports, handled scanning, copying, managed messages, and followed up with clients to support efficient office workflow.
- Managed front desk operations and greeted visitors warmly.
- Handled incoming calls and directed inquiries to appropriate personnel.
- Coordinated meeting room schedules and organized company events.
Education
Bachelor of Social Work -
Walden University
Skills
- Safety & Compliance
- Documentation & Recordkeeping
- Technical documentation
- Quality control
- Operational testing
- Safety inspections
- Equipment servicing
- Records management
- Task prioritization
- Workload prioritization
- Conflict Resolution
- Issue resolution
- Team Collaboration
- Teamwork
- Client support
- Active Listening
- Communication techniques
- Communication skills
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Organization
- Confidentiality
- Training assistance
- Safety procedures
- Compliance and safety
Certification
- Clinical Medical Assistant Certificate, Montana State University, 2018
- Phlebotomy Certificate, Montana State University, 2018
- EKG Certificate, Montana State University, 2018
- CPR Certification, Valid Driver's License
Community Service
Volunteer, Church and School Functions, Supports organized, welcoming activities for children, families, and community members while collaborating with staff and other volunteers.
Timeline
Aircrew Flight Equipment Technician
U.S. Air Force
12.2020 - 12.2024
Cashier / Customer Service
Five Star Food Service, Inc.
05.2020 - 08.2020
Cook / Secretary
Aramark
08.2018 - 10.2019
Blood Bank Technician
Hendricks Regional Blood Center
02.2018 - 03.2018
Receptionist
Select Water Technologies
11.2017 - 12.2017
Bachelor of Social Work -
Walden University