Marissa Kresnik
Boston,MA
Summary
Dedicated Patient Care Liaison with a proven track record in effectively selling medical procedures and scheduling patient appointments. Experienced in serving as a Physician Liaison, conducting educational lunch meetings to build relationships and encourage referrals. Skilled communicator with a strong ability to foster rapport with patients and healthcare providers, ensuring a seamless and positive patient experience from initial contact to treatment.
Overview
6
6
years of professional experience
Work History
Patient Care Liason/Physician Liason
Freedom Health Partners
03.2024 - 10.2024
- Promoted a range of medical procedures by effectively communicating benefits to patients, resulting in an average 100 scheduled appointments a week.
- Scheduled and coordinated patient appointments, ensuring optimal time management and patient flow within the clinic.
- Verified insurance coverage and contracts, guiding patients through their benefits and addressing any questions to enhance their understanding and comfort.
- Created and maintained accurate medical charts for each patient, ensuring compliance with regulatory standards and facilitating smooth transitions between care providers.
- Achieved an average of 45 patient referrals per month by establishing strong relationships with physicians and effectively communicating service offerings during educational meetings.
Marketing Manager
Hush MedSpa
10.2023 - 03.2024
- Develop and execute comprehensive marketing strategies to promote services, increase client acquisition, and enhance brand awareness
- Coordinated the creation of compelling marketing collateral, including brochures, online content, and promotional materials, ensuring consistent brand messaging
- Created engaging content for online and offline channels, including blog posts, newsletters, website and promotional materials
- Conceptualized and executed high-impact marketing events to promote services, resulting in an increase in customer acquisition and brand visibility
- Develop a deep understanding of all services offered at Hush and stayed updated on industry trends, technological advancements, and competitor offerings.
Field Marketing Representative
Regional Plastic Surgery Center & Spa
07.2021 - 07.2023
- Demonstrate plastic surgery procedures to clients and clearly explain their process and benefits
- Developed and executed strategic business plans to maximize territory revenue
- Actively prospect for new clients using existing professional networks throughout my territories
- Increased awareness of targeted services with other healthcare professionals and increase their knowledge of our services
- Created brand partnerships to reach new potential clients
- Regularly visited healthcare professionals to maintain and create new relationships.
Healthcare Recruiter
Atlas MedStaff
02.2019 - 06.2020
- Scheduled interviews with other healthcare professionals
- Utilized social media sites to recruit new employees
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible
- Built strong relationships with internal and external candidates to ensure excellent hiring experience
- Advocated for staff members, helping to identify and resolve conflicts.
Education
Bachelor of Science - Business Administration And Marketing
University of Nebraska At Omaha
Omaha, NE05-2019
Skills
- Patient Communication & Education
- Appointment Scheduling
- Medical Chart Management
- Sales Techniques in Healthcare
- Empathy & Active Listening
- Time Management
- Data Entry & Management
- CRM Software Proficiency
- Detail-Oriented Documentation
- Relationship Building
Timeline
Patient Care Liason/Physician Liason
Freedom Health Partners
03.2024 - 10.2024
Marketing Manager
Hush MedSpa
10.2023 - 03.2024
Field Marketing Representative
Regional Plastic Surgery Center & Spa
07.2021 - 07.2023
Healthcare Recruiter
Atlas MedStaff
02.2019 - 06.2020
Bachelor of Science - Business Administration And Marketing
University of Nebraska At Omaha
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