Marissa Kulczak
Geneseo
Summary
Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities.
Overview
3
3
years of professional experience
Work History
Team Member
Sweet Frog Frozen Yogurt
New Hartford
12.2024 - Current
- Assisted customers with product selection and ordering process.
- Monitored expiration dates on food items for freshness assurance.
- Participated in regular training sessions to improve product knowledge and service skills.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Identified needs of customers promptly and efficiently.
- Operated cash registers to process payments from customers.
- Built and maintained working relationships with peers and upper management.
Waitress
Red Door Dairy Store
West Winfield
03.2022 - 09.2024
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Explained menu items, describing ingredients and cooking methods upon request.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Developed positive relationships with regular customers through friendly conversation.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Organized take-out orders efficiently according to customer requests.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Education
High School Diploma -
SUNY Geneseo
Geneseo NY05-2028
Skills
- Customer service
- Inventory management
- Point of sale operation
- Relationship building
- Food safety protocols
- Menu knowledge
- Teamwork skills
References
Rebecca Jones
Owner and employer of the Red Door Dairy Store
Contact Info - 3157947063
Timeline
Team Member
Sweet Frog Frozen Yogurt
12.2024 - Current
Waitress
Red Door Dairy Store
03.2022 - 09.2024
High School Diploma -
SUNY Geneseo
Similar Profiles
Gabrielle WilliamsGabrielle Williams
Shift Lead at Sweet Frog Frozen YogurtShift Lead at Sweet Frog Frozen Yogurt
Riley BarnettRiley Barnett
Assistant Store Supervisor at Sweet Frog Frozen YogurtAssistant Store Supervisor at Sweet Frog Frozen Yogurt
Yalena BrandonYalena Brandon
Cashier at Sweet Frog Frozen YogurtCashier at Sweet Frog Frozen Yogurt