Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Marissa Lahey

Granite City,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Relationship Banker 1

Regions Bank
Mascoutah, IL
02.2023 - Current
  • Performed daily reconciliation of teller drawer within established limits.
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Maintained confidentiality of all customer records and information according to company policies.
  • Continuously updated knowledge about banking products, services, policies and regulations.
  • Identified fraudulent activity or suspicious behavior immediately reported it to management.
  • Identified opportunities to refer customers to other areas of the bank for additional services.
  • Built and maintained client relationships through quality, personalized interactions.

Financial Relationship Consultant

Regions Bank
Mascoutah, IL
08.2021 - 02.2023
  • Provided training support to new team members as needed.
  • Provided comprehensive financial advice to clients and identified suitable product solutions.
  • Monitored customer accounts regularly for any changes or trends that may require adjustments in the portfolio strategy.
  • Developed strong relationships with customers by understanding their individual needs and goals.
  • Created customized financial plans tailored to each client's unique situation.
  • Maintained accurate records of customer transactions using a variety of software programs.

Education

High School Diploma -

Granite City High School
06-2018

Skills

  • Customer service and support
  • Transaction processing and compliance
  • Fraud detection strategies
  • Financial advising and planning
  • Relationship building and management
  • Cash handling expertise
  • Creative problem solving
  • Employee motivation and teamwork
  • Continuous improvement initiatives
  • Sales proficiency

Accomplishments

  • Top Tier TeamWorks Performance 2nd Quarter 2023
  • Top Tier TeamWorks Performance 2nd Quarter 2024

References

References available upon request.

Timeline

Relationship Banker 1

Regions Bank
02.2023 - Current

Financial Relationship Consultant

Regions Bank
08.2021 - 02.2023

High School Diploma -

Granite City High School

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