Marissa Langguth
Denton
Summary
Professional visual merchandising specialist with 5+ years of experience in driving sales through innovative and results-focused strategies, resolving and assessing customer inquiries to create client retention and directing daily floor operations and delegating tasks for a team of 15 employees. Proven ability to build rapport, handling concerns professionally and exceeding performance goals. Eager to transition into leasing where strong people skills, organization and sales experience can contribute to resident satisfaction dn occupancy growth.
Overview
9
9
years of professional experience
Work History
Visual Merchandiser Keyholder
H&M
Denton, Texas
06.2023 - Current
- Developed and executed seasonal visual merchandising strategies to enhance product presentation and customer engagement.
- Led team in implementing store layouts aligned with brand guidelines, optimizing space utilization for maximum impact.
- Trained and mentored new staff on visual merchandising techniques, fostering a cohesive team environment.
- Coordinated inventory management processes to ensure timely updates of visual displays in accordance with stock levels.
- Analyzed sales data and customer feedback to develop creative solutions to improve customer experience.
Assistant Manager
Hollister Co
Springfield, Missouri
03.2022 - 06.2023
- Coordinated efforts in recruiting, hiring, training, and developing new associates to enhance team performance.
- Oversaw associate performance and provided strategic coaching to drive team success in meeting and exceeding sales objectives.
- Executed comprehensive merchandising strategies across store to elevate product visibility and drive revenue growth.
- Streamlined operational processes to enhance customer experience and increase store efficiency.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assistant Manager
Windsor Fashion
Springfield, Missouri
05.2021 - 03.2022
- Provided high-quality service aligned with brand values, ensuring customer satisfaction through proactive engagement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Administered POS system transactions, encompassing credit and cash exchanges, returns, and refunds, to uphold seamless and precise cash flow.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
Server
Big Whiskey
Springfield, Missouri
05.2017 - 12.2021
- Managed efficient meal preparation and service for 50-100 customers during each shift at a prominent restaurant chain.
- Analyzed and addressed customer conflicts promptly, achieving a track record of 100% satisfaction.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Delivered exceptional customer service by efficiently managing orders and addressing guest inquiries.
- Developed strong relationships with regular patrons, fostering a welcoming environment and loyalty.
Education
Bachelor of Science - Fashion Merchandising And Product Development
Missouri State University
Springfield, MO12-2021
Skills
- Visual merchandising
- Team collaboration
- Creative vision
- Customer service expertise
- Goal oriented
- Relationship building
- Training and mentoring
- Sales proficiency
Timeline
Visual Merchandiser Keyholder
H&M
06.2023 - Current
Assistant Manager
Hollister Co
03.2022 - 06.2023
Assistant Manager
Windsor Fashion
05.2021 - 03.2022
Server
Big Whiskey
05.2017 - 12.2021
Bachelor of Science - Fashion Merchandising And Product Development
Missouri State University