Marissa Liserio
Fort Worth,Texas
Summary
Dynamic leader with a proven track record at HEB, comprehensive background in inventory management and team management. Lead a team of 300 employees, managing a complex business with annual sales surpassing $200 million. Specializes in improving operational efficiency through innovative strategies and strong team mentorship. Successfully mentor teams, driving productivity, enhancing revenue growth and foster enduring professional relationships. Proficient in Microsoft Office suite with excellent analytical and communication skills.
Overview
8
8
years of professional experience
Work History
Center Store Leader
HEB
Granbury, TX
01.2024 - Current
- Manage comprehensive Center Store Operations, managing inventory, reviewing ad planners, reviewing ViPER, schedules, insights, and FinNet
- Implemented successful business strategies to increase revenue and target new markets.
- Managed inventory levels, product rotation, and shelf placement to ensure maximum product visibility.
- Led thorough audits to pinpoint operational improvements, enhancing store efficiency
NWFD Region Schedule Leader
HEB
San Antonio, TX
11.2021 - 01.2024
- Hosting classes for WFM, training JITs, RMs, and DTs, R3 classes, building walk-me training for the company, piloting and testing Logile, rolling out new WFM to all of NWFD, and presenting at Staff.
- Created detailed reports on department performance metrics for senior leadership review.
- Developed and implemented strategies to improve department performance and productivity.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
Ops Leader
HEB
San Antonio, TX
01.2021 - 10.2021
- Oversee CCO/BC & BK/TSST/CFT/Connections, ORT Audits, Walk Facility Maintenance, Host Coffee Chats, mentor and coach partners, Review SEL
- Reviewed reports from various departments detailing performance metrics such as time-to-complete tasks or number of customer inquiries received.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Identified trends in sales data that could be leveraged to create targeted marketing campaigns aimed at increasing revenue growth.
Primary eStore Leader
HEB
San Antonio, TX
12.2017 - 12.2018
- Checking in EFC, personal shopper, curbie, WFM pilot, IST for SORM and SORL, mentor and coach partners
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Coached and mentored partners on professional development goals.
- Scheduled shifts according to workload requirements.
- Facilitated training sessions for new employees on company policies and procedures.
Healthy Living Lead
HEB
San Antonio, TX
06.2017 - 12.2017
- Merchandising, ordering product, stocking product, taking inventory
Administrative Assistant/Central Checkout Specialist
HEB
San Antonio, TX
- Hiring on new employees
- Handled confidential documents in an organized fashion according to established protocol.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Bachelor of Arts - Human Resources, Communication
University of the Incarnate Word
San Antonio, TX12.2017
Skills
- Windows Operating System Expertise
- Microsoft Office Suite
- Web-Based Research Skills
- Experienced in Software Tools
- Team Leadership
- Strategic Planning
- Inventory Management
- Effective Written Communication
- Strong Interpersonal Skills
- Effective Public Speaking
- Proficient Telephone Etiquette
- Detail Oriented
- Planning & Following Up
- Quick Learner
References
- Kelly Bennett, 210-410-2752
- Sixto Elizondo, 210-373-6234
- Paul Rost, 210-397-5214
- John Gallardo, 210-241-8826
Timeline
Center Store Leader
HEB
01.2024 - Current
NWFD Region Schedule Leader
HEB
11.2021 - 01.2024
Ops Leader
HEB
01.2021 - 10.2021
Primary eStore Leader
HEB
12.2017 - 12.2018
Healthy Living Lead
HEB
06.2017 - 12.2017
Administrative Assistant/Central Checkout Specialist
HEB
Bachelor of Arts - Human Resources, Communication
University of the Incarnate Word
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