Summary
Overview
Work History
Education
Skills
Timeline
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Marissa Lopez

Colton,CA

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

3
3
years of professional experience

Work History

Cashier

Walmart
Rialto, CA
09.2023 - 12.2024
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Maintained current knowledge of store promotions to highlight sales to customers.

Barista

Starbucks
Colton
12.2023 - 09.2024
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Created signs and displays to advertise store products or events.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.

Brand Representative

Hollister
Colton, CA
06.2022 - 12.2022
  • Managed promotional inventory, ensuring availability of materials for events.
  • Monitored competitor activities and shared insights with the marketing team.
  • Promoted positive company image through superior customer service experiences.
  • Incorporated costumes and attention-grabbing techniques to boost promotional success.
  • Increased sales by encouraging customers to purchase additional products and services.
  • Restocked shelves at retail locations with products to match planned demonstrations.
  • Conversed with customers to share information about products and services.

Education

High School Diploma -

Colton High School
Colton, CA
05-2023

Some College (No Degree) -

California State University San Bernardino
San Bernardino, CA

Skills

  • Work ethic and integrity
  • Time management skills
  • Clear communication
  • Customer service excellence
  • Multitasking and organization
  • Team collaboration

Timeline

Barista

Starbucks
12.2023 - 09.2024

Cashier

Walmart
09.2023 - 12.2024

Brand Representative

Hollister
06.2022 - 12.2022

High School Diploma -

Colton High School

Some College (No Degree) -

California State University San Bernardino

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Marissa Lopez