Marissa Lucchetti
Miami,FL
Summary
Results-driven sales representative with experience in cold calling, negotiation, and closing techniques. Known for building client relationships, managing pipelines, and exceeding quotas through consistent follow-up and strategic outreach.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Sales Representatives
Gold Star Products
09.2024 - 10.2026
- Built client relationships through consistent follow-up and responsive account support
- Managed sales pipelines, tracking prospects and advancing opportunities through closing stages
- Maintained product knowledge to communicate features, benefits, and pricing clearly across customer conversations.
- Prospected new accounts through calls, emails, and outreach campaigns to expand sales opportunities.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Aesthetician
Allure Med Spa and Salon
01.2021 - 06.2024
- Conducted thorough skin analysis to recommend targeted treatment plans and home-care regimens.
- Performed customized facials, chemical peels, and waxing services aligned with client skin assessments.
- Educated clients on product selection, post-treatment care, and service expectations.
- Maintained strict sanitation standards for treatment rooms, tools, and skincare equipment.
Receptionist
Toyota Dealership
01.2018 - 01.2021
- Managed multi-line phone system, routed inquiries, and resolved routine customer concerns promptly.
- Greeted customers, verified appointments, and directed visitors to sales and service teams.
- Scheduled service appointments, updated calendar records, and coordinated follow-up communications.
- Processed incoming mail, deliveries, and administrative paperwork with accuracy and discretion.
Bartender
Amelia's Restaurant
01.2015 - 12.2017
- Crafted cocktails, beer, and wine orders with speed, accuracy, and consistent presentation.
- Recommended beverages and pairings based on guest preferences and menu selections.
- Managed bar inventory, restocked supplies, and maintained organized, clean service stations.
- Processed payments accurately using point-of-sale systems and balanced cash drawers.
Server
TGI Fridays
04.2010 - 12.2014
- Delivered attentive table service while maintaining strong guest satisfaction throughout dining experience.
- Presented menu recommendations and upsold appetizers, beverages, and desserts to enhance check averages.
- Accurately entered orders into POS system and coordinated timing with kitchen and bar staff.
- Resolved guest concerns promptly, preserving positive dining atmosphere and repeat business.
Education
Associate of Arts - Liberal Arts
Massasoit Community College
Brockton, MA05.2014
Skills
- Sales closing
- Sales closing strategies
- Closing abilities
- Negotiation tactics
- Cold calling
- Customer service
- Interpersonal communication skills
Certification
- Catherine Hinds Institute Of Aesthetics
600 Hour Certification
Timeline
Sales Representatives
Gold Star Products
09.2024 - 10.2026
Aesthetician
Allure Med Spa and Salon
01.2021 - 06.2024
Receptionist
Toyota Dealership
01.2018 - 01.2021
Bartender
Amelia's Restaurant
01.2015 - 12.2017
Server
TGI Fridays
04.2010 - 12.2014
Associate of Arts - Liberal Arts
Massasoit Community College