Marissa Lugo
Shawnee,KS
Summary
Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication in cashiering and area/facility maintenance, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Overview
2
2
years of professional experience
Work History
Team Member
Casey's
12.2023 - Current
- Developed strong cooperative relationships with coworkers and managers.
- Assisted customers in selecting merchandise best suited to needs.
- Trained new team members by relaying information on company procedures and safety requirements.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Improved customer satisfaction by quickly helping each person find desired items.
- Gathered, organized and input information into digital database.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
Warehouse Associate
Sunshine Ventures
09.2023 - 11.2023
- Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Consistently lifted materials weighing as much as 20 pounds.
- Performed inventory control, such as counting, and stocking merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Moved furniture and boxes using utility dolly and truck ramp.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Warehouse Associate
Amazon Warehouse
04.2023 - 08.2023
- Maintained clean, orderly work environment free of hazards.
- Used machinery and equipment such as box cutters, scanners, and computer systems that categorized items to be shipped to other warehouses
- Worked safely around moving machinery.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Maintained excellent attendance
- Consistently lifted units ranging 20-40 pounds with and without assistance
Education
No Degree - General Education
Kansel
Wichita, KS07-2025
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Cash Handling
- Cleaning
- Money Handling
- Computer Skills
- Training and mentoring
- Area and Facility Cleaning
- Relationship Building
- Team Leadership
- Adaptability and Flexibility
Timeline
Team Member
Casey's
12.2023 - Current
Warehouse Associate
Sunshine Ventures
09.2023 - 11.2023
Warehouse Associate
Amazon Warehouse
04.2023 - 08.2023
No Degree - General Education
Kansel
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