Marissa Mack

Provides exceptional customer service to guests by ensuring satisfaction with their food and beverage order

. Maintains the condiment stand making sure it stays replenish at all the times and the trash never overflows

. Cleaning the dining room after guests sanitizing table , seats , high chairs, and other surfaces in the dining room

. Also continue checking the ladies room making sure it’s clean , dry and the toiletries are staying replenish.

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Prepping the condiments and tea that will be needed for the lunch rest

• Supported staff members through timely completion of administrative tasks, increasing overall productivity.
• Volunteered to help with special projects of varying degrees of complexity.
• Resolved customers problems in a timely manner.
• Identified areas where efficiency could be improved within the department