Marissa Marrs
Anchorage,AK
Summary
Proven Sales Associate with a track record of enhancing customer loyalty at Baliey's Furniture, adept in upselling and customer needs assessment. Leveraged strong verbal communication and problem-solving skills to exceed sales targets. Known for maintaining high cleanliness standards and effective promotional support, contributing significantly to team success.
Overview
4
4
years of professional experience
Work History
Sales Associate
Baliey's Furniture
02.2024 - 01.2025
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Performed cash, card, and check transactions to complete customer purchases.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Associate
Wahlquist Promotions
10.2023 - 01.2024
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Janitorial Worker
Alaska Club
08.2023 - 10.2023
- Kept building spaces premises clean inside and outside.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Reported damages and hazardous conditions to management for further action.
Dishwasher/Cashier
Arctic Roadrunner
06.2021 - 11.2021
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots and items used often by kitchen staff.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Followed supervisor instructions to complete tasks on time.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
Education
High School Diploma -
A.J. Dimond Highschool
Anchorage, AK05-2024
Skills
- Promotional support
- Upselling
- Retail loss prevention
- Order processing
- Verbal/written communication
- Friendly and outgoing
- Customer needs assessment
- Problem-solving
- Conflict resolution
- Time management
Timeline
Sales Associate
Baliey's Furniture
02.2024 - 01.2025
Sales Associate
Wahlquist Promotions
10.2023 - 01.2024
Janitorial Worker
Alaska Club
08.2023 - 10.2023
Dishwasher/Cashier
Arctic Roadrunner
06.2021 - 11.2021
High School Diploma -
A.J. Dimond Highschool
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