Marissa Medeiros
Johnston,Rhode Island
Summary
Dedicated to being a hardworking individual in the workplace willing to use my skills to the best of my ability at all times to please customers and coworkers. Experienced with digital marketing strategies, inventory management, and customer engagement. Reliable team player who adapts quickly to changing market demands, with focus on effective communication and problem-solving.
Overview
4
4
years of professional experience
Work History
Ecommerce Assistant Manager
Shaws
11.2023 - Current
- Managing department of 25 Associates
- Picking orders when necessary
- Bringing orders out to customers
- Handling customer complaints
- Emails
- In charge of scheduling.
- Enhanced customer satisfaction by efficiently managing and resolving e-commerce-related issues.
- Analyzed website metrics and identified areas for optimization.
- Ensuring department is up to food safety standards
Ecommerce Personal Shopper
Shaws
04.2021 - 11.2023
- Picking and bagging orders
- Releasing orders
- Taking phone calls.
- Cleaning department when needed.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Cashier
Burlington Coat factory
11.2020 - 01.2021
- Checking customers out
- Tidying up front end when needed.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High school - PTECH Program, CCRI classes
North Providence High School
North Providence, RI06.2022
Skills
- Communication
- Teamwork - Active Listening, Friendliness
- Creativity
- Organization
- E-commerce
- Retail
- Management
- Grocery
- Flexibility
- Self-Motivated
- Leadership
- Scheduling
Timeline
Ecommerce Assistant Manager
Shaws
11.2023 - Current
Ecommerce Personal Shopper
Shaws
04.2021 - 11.2023
Cashier
Burlington Coat factory
11.2020 - 01.2021
High school - PTECH Program, CCRI classes
North Providence High School
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