Marissa Medina
Killeen,TX
Summary
Dynamic team member with strong customer service skills and a focus on food safety. Proven ability to maintain a clean workspace and efficiently multitask in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Team Member
Five Guys
Fort Worth, Texas
07.2024 - 12.2025
- Provided excellent customer service by addressing inquiries and concerns.
- Collaborated with team members to complete orders promptly and meet customer expectations.
- Trained new team members on operational procedures to enhance team efficiency.
- Collaborated with team members to maximize productivity and efficiency.
- Maintained a clean and organized work area throughout the shift.
- Followed health and safety guidelines to promote a safe working environment.
- Prepared food items according to company recipes and standards.
- Operated kitchen equipment safely and efficiently during food preparation.
- Welcomed customers with a friendly smile upon entering the store with a friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Rotated through a series of different stations based on team needs.
- Identified and proposed improvements to service quality for better customer satisfaction.
Grill Crew Member
Chipotle
Haslet, Texas
03.2023 - 06.2024
- Grilled and prepared food items such as hamburgers, hotdogs, chicken sandwiches, and fish to order specifications.
- Prepared and cooked various menu items on the grill station.
- Maintained cleanliness and organization of the grill area during shifts.
- Monitored food safety standards, ensuring compliance and maintaining high quality in food preparation.
- Assisted team members with food preparation and service tasks.
- Collaborated with front-line staff to enhance order execution and improve service flow.
- Trained new crew members on grill station operations, fostering a knowledgeable team environment. on grilling techniques and kitchen procedures.
- Adapted quickly to varying rush periods while maintaining high service levels.
- Upheld high standards of hygiene while handling food items or utensils.
- Uphold high standards of hygiene while handling food items or utensils.
- Prepared salads, wraps and other side dishes as per customer orders.
- Worked closely with other crew members to ensure smooth flow of operations within the restaurant.
- Stocked and maintained service areas with paper goods, condiments, beverages, and food products.
- Operated cash registers quickly and accurately during peak business hours.
- Followed recipes accurately when preparing foods for customers.
- Performed basic maintenance tasks such as checking temperatures of refrigerators or freezers to ensure optimal functioning.
- Checked expiration dates on food products to ensure safety. on food products prior to usage in order to maintain quality control standards.
- Ensured that all kitchen equipment was properly cleaned and sanitized according to health regulations standards.
Education
High School Diploma -
Homeschool
Fort Worth, TX05-2023
Skills
- Food preparation
- Food safety compliance
- Kitchen safety
- Order fulfillment
- Cash handling
- Equipment maintenance
- Customer service
Timeline
Team Member
Five Guys
07.2024 - 12.2025
Grill Crew Member
Chipotle
03.2023 - 06.2024
High School Diploma -
Homeschool