Marissa Munoz
PetSmart Hotel
Lake Elsinore
16
years of professional experience
Dedicated professional with extensive experience in animal care and customer service. Skilled in time management and cash handling, ensuring exceptional experiences for clients and their pets.
Work History
Day Camp Associate
4 Years 8 Months- Ensured high standards of pet care and safety protocols for guest animals.
- Coordinated daily activities and schedules for feeding, and playtime and walks.
- Monitored animal behavior and health, promptly addressing any concerns or issues.
- Provided exceptional customer service and checking pets in and out of hotel.
Sales Associate
5 Years 7 Months- Delivered exceptional customer service, fostering positive shopping experiences and building customer loyalty.
- Assisted in inventory management, ensuring accurate stock levels and effective merchandise presentation.
- Collaborated with team members to streamline checkout processes, enhancing overall store efficiency.
- Trained new sales associates on product knowledge and customer engagement strategies to improve performance.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
1 Year- Operated cash register and Processed customer orders
- Assisted with food prep
- Kept restaurant cleaned and stoked
Campus Supervisor
6 Months- Supervised student activities to ensure safety and compliance with school policies.
- Collaborated with staff to resolve conflicts and promote a positive campus environment.
- Monitored student behavior, implementing disciplinary actions when necessary to maintain order.
- Conducted regular inspections of facilities to identify maintenance needs and enhance safety measures.
Volunteer Cat Rescue
11 Months- Assisted with adoptions, helping cats find homes.
- Worked effectively in fast-paced environments.
- Kept kennels clean and sanitized.
- Cared for cats and kept them safe.
Education
GED
Dental Assistant
Skills
Customer service
Time management
Attention to detail
Computer skills
Cash handling
Animal Handling
Understanding of animal behavior
Timeline
Day Camp Associate
PetSmart Hotel
05.2021 - 01.2026Read More
Sales Associate
HomeGoods
10.2015 - 05.2021Read More
Cashier
Rubios Costal Grill
10.2014 - 10.2015Read More
Campus Supervisor
Pomona Unified School District
01.2012 - 07.2012Read More
Volunteer Cat Rescue
TLC of IE
12.2009 - 11.2010Read More
Moreno Valley High
GED
Read More
UEI College
Dental Assistant
Read More