Dedicated professional with strong customer service and administrative skills in healthcare. Experienced in patient-focused care and efficient data entry. Committed to enhancing patient care and streamlining office operations.
Work History
Server/Bartender
5 Months
SteelBound Brewery | 03.2026 - Current
Provided exceptional customer service to enhance guest satisfaction and retention.
Collaborated with kitchen staff to coordinate timely food and beverage service for patrons.
Managed bar inventory, tracking supplies and minimizing waste effectively.
Adapted quickly to changing environments during peak hours, ensuring efficient service delivery.
Front and Back Office Medical Assistant
5 Months
Spring Mountain Medical | 10.2025 - 03.2026
Assisted in patient intake processes, ensuring accurate data entry and documentation.
Supported clinical staff with patient examinations, preparing necessary equipment and supplies.
Coordinated scheduling for appointments, optimizing clinic workflow and patient flow management.
Managed electronic health records (EHR) updates, maintaining confidentiality and compliance standards.
Ordered prescription refills on behalf of existing office patients.
Transmitted paperwork between providers and insurance companies to facilitate billing.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Front Desk Receptionist
2 Months
Pahrump Family Medical | 06.2025 - 08.2025
180 hours of unpaid internship
Greeted patients and visitors, ensuring a welcoming and professional environment.
Managed multi-line phone system, directing calls to appropriate staff efficiently.
Collected patient information and verified insurance details accurately during check-in process.
Scheduled appointments using electronic health record (EHR) system, optimizing daily operations.
Sales Associate
1 Month
Red Apple Fireworks | 06.2025 - 07.2025
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Collaborated with team members to create visually appealing merchandise displays that attracted customers.
Processed transactions efficiently, ensuring accuracy in cash handling and payment processing.
Educated customers on product features, promoting safe and responsible use of fireworks.
Participated in training sessions to improve product knowledge and enhance sales techniques.
Education
Certified Medical Administrative Assistant - Healthcare
Northwest Career College | Las Vegas, NV | 10-2025
Skills
Customer service
Patient-focused care
Data entry
Patient scheduling
Patient registration
Medical billing
Coding procedures
Back office support
HIPAA regulations
Time management
Telephone etiquette
Administrative skills
Office organization
Problem-solving skills
Team collaboration
Certification
Certified Medical Administrative Assistant
Certified Food Handler
Sheriff's Work Card
Timeline
Server/Bartender
SteelBound Brewery
03.2026 - CurrentRead More
Front and Back Office Medical Assistant
Spring Mountain Medical
10.2025 - 03.2026Read More
Front Desk Receptionist
Pahrump Family Medical
06.2025 - 08.2025Read More
Sales Associate
Red Apple Fireworks
06.2025 - 07.2025Read More
Northwest Career College
Certified Medical Administrative Assistant from Healthcare