Marissa Norwood
Norfolk,VA
Summary
Results-driven professional with expertise in driving sales growth and cultivating client relationships. Demonstrated success in increasing revenue and enhancing customer loyalty through strategic market analysis and product positioning. Leverage business relationships and technology to enhance customer experience and uncover new business opportunities.
Overview
1
1
year of post-secondary education
3
3
years of professional experience
Work History
marketing
Masterplan Marketing
San Diego
09.2023 - 12.2023
- Engaged with diverse individuals across San Diego to facilitate global assistance efforts.
- Coordinated marketing campaigns to promote the organization's initiatives.
- Coordinated multiple marketing campaigns to effectively promote organizational initiatives.
Food Service Worker
San Diego Zoo Wildlife Alliance
San Diego
01.2023 - 04.2023
- Developed strong interpersonal skills while interacting with customers and coworkers in a fast-paced environment.
- Cultivated strong interpersonal skills through customer and coworker interactions in a fast-paced environment.
- Performed daily closing tasks by washing dishes, packing and refrigerating leftovers, and mopping the floor.
- Ensured precise handling of cash and credit transactions, maintaining accuracy of money received or exchanged.
- Followed all safety standards when handling hot foods and liquids on the job.
- Ensured compliance with health regulations regarding food storage temperatures and sanitation guidelines.
- Performed daily closing tasks by washing dishes, packing and refrigerating leftovers, and mopping the floor.
- Maintained inventory by restocking shelves regularly and display cases with food items.
- Provided detailed information to customers about menu items, enhancing their understanding of offerings. about food ingredients, availability, and pricing, enhancing their dining experience.
Manager
Subway
Folsom
07.2020 - 12.2022
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Coached and motivated the team, driving sales and delivering exceptional customer service.
- Evaluated team productivity and performance to align with organizational goals.
- Oversaw multiple projects simultaneously and ensured tasks were efficiently completed.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Resolved conflicts between team members promptly using sound judgment based on company policies.
- Developed onboarding program for new employees, enhancing understanding of company policies and procedures.
- Reduced workplace safety or health hazards by enforcing work practices and procedures.
- Analyzed sales activities and identified improvement opportunities, contributing to strategic decision-making.
Stylist
Windsor
Folsom
12.2021 - 03.2022
- Provided excellent customer service by assisting customers in selecting the best apparel and accessories to meet their needs.
- Assisted customers with shopping by providing wardrobe advice, product recommendations and access to exclusive sales.
- Collaborated with team members to enhance customer satisfaction through coordinated service efforts.
- Created visual displays that showcased merchandise to maximize customer interest and engagement.
- Developed creative visual displays that attractively showcased merchandise for maximum appeal.
- Alerted customers of upcoming sales events and promotions to boost sales.
- Provided personalized wardrobe advice and product recommendations to enhance the customer shopping experience.
Taco Bell Team Member
Taco Bell
Folsom
12.2020 - 04.2021
- Acquired experience in a fast-paced environment by efficiently learning new processes, procedures, and systems.
- Communicated effectively with customers, supervisors, and team members.
- Greeted customers warmly at the entrance, providing a welcoming atmosphere. and answered questions regarding products and promotions.
- Ensured punctuality for shifts and compliance with company dress code guidelines.
- Consistently ensured timely presence for shifts for shifts and adhered to company dress code guidelines.
- Assisted new employees during training sessions.
- Sorted, labeled, and dated merchandise in the stockroom to maintain organization and prevent expirations. to prevent expirations and product losses.
- Demonstrated knowledge of company policies and procedures to support productivity and safety.
- Stocked shelves according to planograms and faced merchandise for visibility.
Education
Cosmetologist - Cosmetology
Empire Beauty School
Virginia Beach, VA 08.2025 - 04.2026
Visions In Education
Carmichael, CASkills
- Great at multitasking
- Welcoming personality
- Customer service
- Supervising experience
- Sales
- Point of sale
- Cash handling
- Communication skills
- Budget management
- Team leadership
- Retail sales
- Food service
- Inventory management
- Food safety
- Basic math
- Quick service experience
- Menu planning
Personal Information
Driving License: Driver's License
Timeline
Cosmetologist - Cosmetology
Empire Beauty School
08.2025 - 04.2026
marketing
Masterplan Marketing
09.2023 - 12.2023
Food Service Worker
San Diego Zoo Wildlife Alliance
01.2023 - 04.2023
Stylist
Windsor
12.2021 - 03.2022
Taco Bell Team Member
Taco Bell
12.2020 - 04.2021
Manager
Subway
07.2020 - 12.2022
Visions In Education