Marissa O'Halloran
Credentialing Manager | Healthcare Compliance, Regulations, Operations
Peoria,AZ
Summary
Dedicated and passionate professional eager to contribute and advance within the medical field and healthcare industry. Strong communication and interpersonal skills and committed to pursuing best practices related to customer service and relations. Specialized in reviewing and enforcing specific sets of compliance documentation to ensure client facility regulations and needs are met. Successful in corresponding with external partners and collaborating across functional teams to ensure processes are seamless and data is detailed and accurate. Managed, trained, and developed a team of motivated Credentialing Specialists to be valuable members of the company.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Credentialing Manager
Host Healthcare
4 2022 - 02.2024
- Reviewed and enforced compliance documentation to ensure all regulations are met for over 50 client facilities
- Collaborated across functional teams to create and develop new processes to minimize future errors
- Conducted ongoing correspondence with more than 50 external partners to stay on top of unique regulatory changes
- Proactively audited a variety of documents to ensure ongoing adherence to TJC, company, and client standards
- Evaluated 10+ direct reports' performance and communicate constructive feedback for development
Credentialing Specialist
Host Healthcare
07.2021 - 03.2022
- Onboarded 40-60 travel nurses each week to meet complex facility compliance requirements
- Conducted file audits and primary source verifications such as background checks, board certifications, and employment verifications
- Assisted with external client calls to implement auditing workflow efficiencies and track process improvements
Healthcare Recruiter
FlexCare Medical Staffing
04.2021 - 07.2021
- Created recruiting strategies to identify qualified travel nurses using suite of tools and software
- Developed strong relationships with clients and account managers to understand their unique staffing needs and provide effective and consistent customer service
- Collaborated with different functional teams such as Account Managers and Compliance to ensure smooth onboarding
Registered Nurse, Labor and Delivery
Novant Health, Inc
11.2020 - 04.2021
- Worked with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Documented and updated treatments delivered, medications and IVs administered, discharge instructions, and follow-up care within hospital EMR system
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes
Education
Bachelor of Science - Nursing
University of Nevada - Reno
Reno 08.2016 - 05.2020
Skills
Cross-Team Collaboration
Medical Recordkeeping
Account Management & Operations
Provider Relations
Compliance (HIPAA, Auditing)
Timeline
Credentialing Specialist
Host Healthcare
07.2021 - 03.2022
Healthcare Recruiter
FlexCare Medical Staffing
04.2021 - 07.2021
Registered Nurse, Labor and Delivery
Novant Health, Inc
11.2020 - 04.2021
Bachelor of Science - Nursing
University of Nevada - Reno
08.2016 - 05.2020
Credentialing Manager
Host Healthcare
4 2022 - 02.2024