Marissa Osorio
Summary
Dedicated customer service professional with proven skills in teamwork, problem-solving, and adaptability. Committed to enhancing customer experiences and streamlining operations in fast-paced retail environments.
Overview
4
4
years of professional experience
Work History
Walgreens Co
Walgreen's Distribution Center
02.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Cashier
Jack in the Box
07.2022 - 01.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted in maintaining cleanliness and organization of work area to enhance customer experience.
- Managed cash drawer, ensuring proper handling and reconciliation of funds at shift end.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Cashier
Two Hands
03.2022 - 06.2022
- Trained new employees on cash register operations and customer interaction protocols.
- Implemented strategies to reduce wait times during peak hours, enhancing service efficiency.
- Collaborated with team members to optimize workflow and improve overall store performance.
- Monitored inventory levels and communicated restocking needs to management effectively.
Education
High School Diploma -
Tolleson Union High School
Tolleson, AZAssociates of Business - General Business
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ03-2027
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Computer skills
- Microsoft Outlook
- Microsoft Excel
Timeline
Walgreens Co
Walgreen's Distribution Center
02.2023 - Current
Cashier
Jack in the Box
07.2022 - 01.2023
Cashier
Two Hands
03.2022 - 06.2022
High School Diploma -
Tolleson Union High School
Associates of Business - General Business
Maricopa Community Colleges, Estrella Mountain Community College