Marissa Palma

• Shift Manager overseeing multiple employees

• Open/close store, including closing out registers and distribution of daily cash tips, inventory audits, shipment verification and completion of operations checklists

• Food and custard preparation and heavy interaction with in-store customers and drive-through customers

• Group event leader for multiple grade groups (40+ campers)

• Provided guidance and support to ensure the safety of all campers within my group

• Coordinate activities with other senior counselors

• Assisted in communicating scheduling or event details with parents

• Provided service to counter and drive through customers, taking and processing food and beverage orders in a quick and efficient manner

• Maintained clean work environment, including dishes, cleaning tables and countertops and wiping down windows and glass

• Monitored inventory and supplies on hand