Marissa Puckett
Harvey,LA
Summary
Dynamic Asset Protection Manager with a proven track record in loss prevention strategies, team training, and risk management. Committed to reducing shrinkage and enhancing security protocols across multiple store locations.
Results-oriented professional skilled in developing comprehensive loss prevention strategies and conducting detailed investigations. Expertise in data analysis and team training, driving measurable improvements in asset protection and compliance across retail environments.
Accomplished leader with extensive experience in asset protection and team development. Known for fostering a culture of safety and security, leveraging data trends to inform strategic planning and enhance overall operational effectiveness.
Professional asset protection specialist with strong focus on risk management and loss prevention. Skilled in developing and implementing security protocols, conducting investigations, and ensuring regulatory compliance. Known for fostering collaborative team environments, adapting to changing needs, and consistently achieving measurable results. Recognized for excellent communication, problem-solving abilities, and unwavering commitment to organizational safety and integrity.
Overview
24
24
years of professional experience
Work History
Asset Protection Manager
Walmart
Harvey, LA
10.2020 - 07.2025
- Developed and implemented loss prevention strategies to reduce shrinkage across multiple store locations.
- Conducted comprehensive investigations of theft incidents, compiling evidence for legal proceedings.
- Trained and mentored staff on asset protection protocols and emergency response procedures.
- Analyzed data trends to identify vulnerabilities in security measures and recommend enhancements.
- Collaborated with law enforcement agencies to improve community safety initiatives surrounding stores.
- Managed audits of inventory processes to ensure compliance with company policies and regulations.
- Led cross-functional teams in developing risk assessment procedures for high-value merchandise areas.
- Managed a team of security personnel, providing guidance and support to ensure consistent performance across all shifts.
- Developed comprehensive training programs for new hires, ensuring they were well-equipped to handle various asset protection scenarios.
- Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies.
- Coordinated with other managers across the organization to ensure alignment of asset protection priorities and integration of security measures into daily operations.
Claims Teamlead
Walmart
New Orleans, LA
03.2016 - 10.2020
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members to enhance performance and teamwork.
- Evaluated performance metrics, providing feedback to enhance individual and team productivity.
- Collaborated with other department leads to ensure supplies for day to day task were completed.
- Worked side by side vendors to ensure merchandise was received as needed.
Invoicing Associate
Walmart
New Orleans, LA
03.2011 - 03.2016
- Processed high volumes of invoices accurately and efficiently, ensuring timely payments.
- Implemented quality control measures that enhanced accuracy in invoice generation and reduced errors.
- Collaborated with cross-functional teams to resolve billing discrepancies and improve invoicing procedures.
- Trained associates to capture missed markdown and markup to reduce shrink.
- Oversaw month-end closing processes related to invoicing, ensuring compliance with corporate financial standards.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Department Manager
Walmart
New Orleans, LA
12.2004 - 03.2011
- Implemented process improvements that reduced waste and increased productivity across departmental workflows.
- Led department operations, enhancing efficiency through optimized inventory management and strategic resource allocation.
- Analyzed sales data to inform inventory decisions, ensuring alignment with customer demand and market trends.
- Developed training programs for new associates, fostering skill advancement and operational consistency within the team.
Sales Associate
Walmart
New Orleans, LA
01.2002 - 02.2004
- Provided exceptional customer service to enhance shopping experience and foster customer loyalty.
- Trained new associates on sales techniques and operational procedures to improve team performance.
- Collaborated with team members to execute promotional displays and maintain store cleanliness.
- Assisted in setting up new store.
- Assisted in checking out customers
Education
High School Diploma -
West Jefferson
Harvey, LASkills
- Theft prevention
- Protective services
- Risk management
- Physical security
- Crisis planning
- Incident reporting
- Monitoring systems
- Video surveillance
- Inquiry methods
- Inquiry assistance
- Internal audits
- Compliance management
- Asset protection strategies
- Data analysis
- Security oversight
- Disaster management
- Strategic planning
- Financial risk assessment
- Inventory oversight
- Stakeholder collaboration
- Staff development
- Customer support
- Problem-solving
- Time management
- Task prioritization
- Fraud prevention measures
- Reliability
- Organizational skills
- Fraud investigations
- Case report writing
- Wealth management
- IRR calculations
- Shrink reduction tactics
Timeline
Asset Protection Manager
Walmart
10.2020 - 07.2025
Claims Teamlead
Walmart
03.2016 - 10.2020
Invoicing Associate
Walmart
03.2011 - 03.2016
Department Manager
Walmart
12.2004 - 03.2011
Sales Associate
Walmart
01.2002 - 02.2004
High School Diploma -
West Jefferson