Marissa Pullen
Summary
Enthusiastic and reliable team player takes pride in providing excellent customer service and creating memorable shopping and dining experiences for all customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Trained in POS systems with great salesmanship and always boosting volume.
Overview
6
6
years of professional experience
Work History
Waitress/Bartender
Villa Castrioti
Cordova, TN
08.2020 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Trained staff members on use of POS system.
Front Desk Receptionist
Cole Chiropractic Center
Cordova, TN
08.2019 - 03.2020
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Conducted patient intake interviews, recording and documenting relevant information.
Waitress/Bartender
Lafayette's Music Room
Memphis, TN
05.2017 - 09.2018
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
High School Diploma -
Gateway Christian Schools
Memphis, TN05.2015
Skills
- Accurate Money Handling
- Upselling
- Check Payment Processing
- Menu Memorization
- Multitasking and Organization
- Adaptable and Flexible
- Warm and Friendly
- Price Memorization
Interests & Hobbies
Writing poems, short stories and novels have always been a hobby that turned into a passion, as well as makeup and fashion. Reviewing movies that are mainly in the Horror genre. Reading and collecting DVDs/VHS. Planting or picking out different and new types of flowers.
Timeline
Waitress/Bartender
Villa Castrioti
08.2020 - Current
Front Desk Receptionist
Cole Chiropractic Center
08.2019 - 03.2020
Waitress/Bartender
Lafayette's Music Room
05.2017 - 09.2018
High School Diploma -
Gateway Christian Schools