Marissa Ramirez,MPH
Sacramento,CA
Summary
Adaptable professional with proven ability to learn quickly and adjust to new environments. Expertise in acquiring and applying knowledge effectively to drive results. Committed to continuous learning and adept at managing change successfully.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Navigator IV
UC Davis Health
10.2023 - Current
- Provides complex care coordination to ED multi-visit patients with accessing prompt healthcare services
- Schedules appointments for patients while inhouse and post-discharge to help prevent delay in care
- Assists with outpatient case management referrals via health plan insurance/managed care systems
- Connects with medical providers and clinical social services to help reduce gaps in care of patients
- Submits referrals to community-based agencies and collaborates with stakeholders to ensure resource linkage
- Works with multidisciplinary teams to establish safe discharges of patients
- Collaborates with the department’s management team in program evaluation, provides feedback on ways to improve workflows, and delivers presentations of the project goals and outcomes
- Provides cross-coverage support in different departmental areas to help meet TOC objectives and goals
Test Administrator
California State University, Sacramento
11.2019 - 07.2025
- Verifying the identity and eligibility of each HiSET test taker
- Maintaining test surveillance log, seating charts and security of all testing materials
- Attending examiner meetings and collaborating with staff to deliver educational services to students
- Manages transport of testing materials to shipment facilities and attends events for program recruitment
Patient Navigator II
UC Davis Health
12.2020 - 10.2023
- Assists patients in the Neonatal and Pediatric Intensive Care Units bedside and telephonically to establish care with primary care and specialty providers
- Connects patient and family members with community resource linkages
- Provides post-discharge care coordination to reduce barriers in outpatient care
- Educates patients and medical staff on the insurance referral authorization process
- Participates in discharge planning rounds to ensure safe discharges
Health Navigator
Sacramento Covered
09.2018 - 12.2020
- Forms part of the Dental Transformation Initiative (DTI) pilot program at UC Davis Medical Center, aiming to promote dental care prevention by connecting pediatric patients with a dental provider
- Works directly with Covered California, Medicaid, and private insurance carriers
- Assists clients with health insurance enrollment and connecting residents to care in Sacramento County
- Advocates for clients, coordinates appointments and transportation, provides community outreach and health education
Education
Master of Public Health - Health Promotion, Policy, And Leadership
California State University Sacramento
Sacramento, CA05.2022
Bachelor of Science - Health Science
California State University Sacramento
Sacramento08.2018
Skills
- Experience working in a healthcare and hospital environment
- Ability to prioritize tasks
- Excellent oral and written communication skills
- Experience with data management
- Policy analysis
- Analytical skills
- Decision-making
- Ability to establish and maintain good rapport with multidisciplinary teams
- Ability to adhere to HIPAA and privacy policies
- Proficient in Microsoft Office programs
- Project management
- Resource allocation
- Health education
- Experience scheduling using Book It templates in Epic
Certification
- Qualified Bilingual Staff Certificate, UC Davis Health, 05/2023, Language: Spanish, Pass Level 2
- Crucial Conversations for Mastering Dialogue, UC Davis Health, 08/2023
- Mental Health First Aid, Sacramento County, 04/2019, Help individuals experiencing mental health issues get connected with counseling services.
- Certificate Program in Spanish for Healthcare Professionals, Study Abroad in Costa Rica, 01/2019, Addresses the urgent need for linguistically and culturally prepared healthcare workers to help serve minority groups
Timeline
Patient Navigator IV
UC Davis Health
10.2023 - Current
Patient Navigator II
UC Davis Health
12.2020 - 10.2023
Test Administrator
California State University, Sacramento
11.2019 - 07.2025
Health Navigator
Sacramento Covered
09.2018 - 12.2020
Master of Public Health - Health Promotion, Policy, And Leadership
California State University Sacramento
Bachelor of Science - Health Science
California State University Sacramento
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