Marissa Rosales
Brentwood,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent human relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Fresh Cut Manager
Safeway
04.2017 - 02.2022
- Determined and implemented appropriate productivity, quality and service goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Area Supervisor
Ross Dress For Less
04.2014 - 04.2017
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Education
Associate of Arts - Liberal Arts: Behavioral & Social Sciences
Los Medanos College
Pittsburg, CA05.2023
Associate of Arts - Liberal Arts: Arts & Humanities
Los Medanos College
Pittsburg, CA05.2023
Skills
- Inventory Management
- Problem Anticipation and Resolution
- Cash Handling and Reconciliation
- Handling Complaints
- Interpersonal Communication Skills
- Management Skills
References
Stacy Hernandez (Associate)
TK Teacher
Brentwood Elementary School
(925) 639-9069
shernandez@brentwood.k12.ca.us
Christina Orellana (Associate)
Special Education Specialist
Opportunities For Learning
(818) 633-1994
Christina Arzimanoglou (Associate)
Special Education Teacher
Freedom High School
(925) 628-1172
Emely Maher (Family Friend)
Special Education Teacher
(925) 395-6757
Timeline
Fresh Cut Manager
Safeway
04.2017 - 02.2022
Area Supervisor
Ross Dress For Less
04.2014 - 04.2017
Associate of Arts - Liberal Arts: Behavioral & Social Sciences
Los Medanos College
Associate of Arts - Liberal Arts: Arts & Humanities
Los Medanos College