Marissa Salazar
Elburn,IL
Summary
Committed account executive with extensive experience in business insurance underwriting, aiming to leverage exceptional organizational and analytical skills to create best outcomes for company and insureds.
Overview
9
9
years of professional experience
Work History
Commercial Accounts Underwriter
Travelers Insurance
11.2022 - Current
- Account executive in commercial accounts middle market. Managing relationships with agencies. Writing new business, retaining $6M in business, working through submissions to quote or decline. Writing property, work comp, general liability, auto, and umbrella lines for businesses in the middle market sector. Making decisions on need for rate and pricing according to market and expertise within the business risk. Actively working with agent and insured to foster environment where everyone feels supported and confident in the relationship with business insurance carrier. Evaluating loss history, products, property values, exposures, to make best underwriting decision.
Work Comp Adjuster
Travelers Insurance
03.2019 - 11.2022
- Conduct investigations to determine policy coverage, investigate questionable claims, contact insureds and injured workers in a timely manner. Manage inventory and document plans of action to move claim in the right direction. Establish and update reserves to reflect claim exposure. Manage litigation to set claim up for the best outcome. Negotiate settlement. Participate in file reviews. Keep insured and injured worker updated on status of claim. Manage different state jurisdictions (IL, WI, IN, and MI).
Customer Service Representative
Medical Consultants Network
09.2017 - 03.2019
- Screen incoming referrals to schedule independent medical evaluations and peer reviews. Contact providers within the requested specialty to complete exams. Contact adjusters to resolve any questions, obtain information, and identify materials needed for an active case. Use specific client portals as well as the MCN portal. Ensure that reports, addendums, and clarifications are handled in a timely manner.
Office Support
MEGA Pros
03.2017 - 09.2017
- Answer phone calls and emails with a welcoming and friendly manner. Schedule appointments in CRM. Confirm appointments and follow up with customers daily. Type proposals and estimates for sales team. Process Jobs using Microsoft Access. Audit weekly jobs sold.
Education
Bachelors - Psychology
DePaul University
Associate of Arts - undefined
Elgin Community College
12.2014
Skills
- Microsoft Office Proficient
- Client/Customer Focused
- Adaptable
- Organization/Time Management
- Confidential Records Management
- Excellent Interpersonal Skills
- Superb Team Player Management of Heavy Workload
- Strong Attention to Detail
- Active Listening and Decision-Making Skills
- Strong Work Ethic
Websites
LANGUAGE
English and Intermediate Spanish Skills.
Timeline
Commercial Accounts Underwriter
Travelers Insurance
11.2022 - Current
Work Comp Adjuster
Travelers Insurance
03.2019 - 11.2022
Customer Service Representative
Medical Consultants Network
09.2017 - 03.2019
Office Support
MEGA Pros
03.2017 - 09.2017
Bachelors - Psychology
DePaul University
Associate of Arts - undefined
Elgin Community College