Marissa Szymanski
Feasterville-Trevose,PA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced environments. Strives to meet industries needs, drive satisfaction and promote long-term loyalty. Committed to assisting with multiple tasks in busy departments. Dedicated to providing a high level of service to personnel and clients. Promoting a strong work ethic and a vast knowledge of the industry and its current trends.
Overview
5
5
years of professional experience
Work History
Server
Jericho National Golf Club
New Hope, Pennsylvania
04.2024 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Managed cash flow, waitressed, bussed tables, bartended, and served banquets at Jericho National Golf Club.
- Developed strong multitasking skills and attention to detail in a fast-paced environment.
- Enhanced customer service experience resulting in positive feedback and increased repeat business.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Prepared drinks according to standard recipes.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Maintained records of transactions made during shift as required by law or company policy.
Lifeguard
Arbor Lane Apartments
Feasterville-Trevose, PA
06.2020 - 08.2024
- Managed a team of lifeguards at Arbor Lane Apartments, ensuring the safety of swimmers and maintaining a secure aquatic environment.
- Conducted regular training sessions to enhance water safety knowledge and improve rescue skills.
- Implemented emergency response protocols to efficiently handle any incidents and prevent accidents.
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Enforced all safety regulations and posted rules for patrons.
- Performed regular cleaning and maintenance of pool equipment.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Managed the daily operations of a lifeguard team, including scheduling shifts, assigning duties and monitoring performance.
- Developed and implemented training programs for new staff members and conducted regular refresher courses for existing employees.
Gymnastics Coach
Dynamix Gymnastics
Langhorne, PA
03.2020 - 07.2024
- Supervised special events and coached various classes for all age groups at Dynamix Gymnastics.
- Assisted with organizing and running different camps held by the company.
- Developed strong communication and leadership skills while working with diverse groups of individuals.
- Conducted regular evaluations to assess student progress, identify areas for improvement and adjust training plans accordingly.
- Organized practice sessions and competitions to enhance student development in the sport.
- Created a safe and supportive environment for athletes to practice their skills.
- Instructed athletes on proper techniques, safety measures and rules of the sport.
- Motivated athletes to reach their full potential while encouraging them to maintain a positive attitude.
- Provided feedback on form, technique, strategy and performance during practice sessions and competitions.
Education
Bachelor of Arts - Fashion Business Management
Fashion Institute of Technology
New York, NY06-2028
High School Diploma -
Neshaminy High School
Langhorne, PA06-2024
Skills
- Childcare
- Leadership
- Organizational skills
- Time management
- Fashion styling
- Customer service
- Team member support
- Social networking
- Fast learner
- Open-minded
- Creative
Timeline
Server
Jericho National Golf Club
04.2024 - Current
Lifeguard
Arbor Lane Apartments
06.2020 - 08.2024
Gymnastics Coach
Dynamix Gymnastics
03.2020 - 07.2024
Bachelor of Arts - Fashion Business Management
Fashion Institute of Technology
High School Diploma -
Neshaminy High School