MARISSA TAYLOR
Buffalo
Summary
Dedicated dietary and laundry aide with extensive experience in hospital and skilled nursing facility environments, adept at maintaining high standards of food safety and meal preparation. Proven expertise in efficiently managing meal cart logistics, including loading, unloading, and ensuring cleanliness and sanitation of kitchen areas and utensils. Strong problem-solving abilities complemented by exceptional patient communication skills, fostering a supportive and efficient care environment. Proficient in laundry operations, including sorting, washing, folding, and distributing clean laundry throughout the facility to ensure seamless service delivery.
Overview
6
6
years of professional experience
Work History
Hospitality Associate
Catholic Health
Buffalo, NY
05.2025 - Current
- Prepared and served food trays.
- Deliver food trays to patients throughout hospital.
- Maintained an up-to-date knowledge of menu items, ingredients, preparation methods, and special offers.
- Performed general cleaning duties such as sweeping floors and washing dishes in accordance with sanitary guidelines.
- Demonstrated expertise in restocking supplies such as napkins, straws, condiments, ensuring they were readily available for customers.
- Diligently monitored dining areas for cleanliness and tidiness during peak hours of operation.
Buffet Runner
Delaware North
Buffalo, NY
09.2025 - 02.2026
- Maintained cleanliness of buffet area by restocking food items, wiping down tables, and sweeping floors.
- Responded quickly and efficiently to any guest inquiries or complaints regarding food quality or presentation.
- Helped clear used dishes from tables to make room for new guests during peak hours.
- Transported soiled dishes from dining room to dishwashing area using appropriate safety procedures.
- Followed all health code regulations while handling food products in the dining area.
- Restocked silverware, napkins, condiments, and other supplies as needed.
- Prepared coffee drinks upon request.
- Stored leftover food properly according to health department guidelines at end of shift.
- Cleaned up spilled food or drink or broken dishes and removed empty bottles and trash.
Server
Elderwood Village at St. Gregory Court
Buffalo, NY
03.2025 - 08.2025
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Memorized menu to help diners make informed meal choices.
- Assisted with training of new staff members.
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
- Prepared and served food and beverages to residents.
- Resolved customer complaints and inquiries in a timely manner.
- Monitored food and beverage levels to satisfy residents needs.
- Informed kitchen of special dietary needs or requests, delivering personalized meal options.
- Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods.
- Set up linens, dishes, and silverware to prepare tables for residents.
- Swept and mopped floors and removed trash.
Food and Beverage Cashier
Delaware North
Orchard Park, NY
08.2024 - 08.2025
- The role involves accurately accounting for merchandise and product during event and game days, providing excellent customer service, and maintaining a clean work environment.
- Serve alcoholic beverages responsibly, request identification, and adhere to all alcohol service policies and procedures.
- Participate in set-up, opening & closing procedures, arrange inventory.
- Maintain the quality appearance of the work area, including cleaning equipment.
- Maintained cleanliness of dining area by wiping down tables and chairs between customers' visits.
- Managed cash register operations accurately and efficiently, including processing payments and issuing receipts.
- Verified that customers received correct change during transactions at the register.
- Greeted guests warmly upon arrival and provided menus for their review.
- Checked identification for alcohol purchases in accordance with state laws.
- Assisted with restocking shelves, organizing displays, and cleaning work areas.
Laundry Aide
Brothers Of Mercy
Clarence
09.2023 - 02.2025
- Handled sorting, washing, drying and folding of linens, blankets and other items.
- Maintained cleanliness of laundry area by sweeping floors, wiping down machines and organizing supplies.
- Checked each item after it has been dried for any wrinkles or damages before folding them up.
- Followed safety regulations while operating machines such as no loose clothing while working around moving parts on the machines.
- Cleaned lint filters after every load is complete in order to prevent fire hazards.
- Assisted with stocking shelves with fresh linens when necessary.
- Monitored supply levels throughout shift to ensure sufficient stock is available at all times.
- Unloaded and folded clean laundry from dryers and stored in appropriate areas.
- Provided excellent customer service by greeting customers, answering questions and responding to requests.
- Loaded carts with clean linen to transport to designated storage areas.
- Transported laundry in carts and sorted dirty items by load type.
Linen Technician
Cleancare
Buffalo
04.2022 - 09.2023
- Inspected linen for tears, stains and worn out spots.
- Organized linens in designated areas.
- Checked cleanliness of finished products before storing them away in shelves or bins.
- Maintained a neat and orderly work environment at all times.
- Worked closely with other team members to complete tasks efficiently within deadlines.
Dietary Aide
Elderwood Amherst
Buffalo
12.2019 - 05.2022
- Stocked supplies in dining areas as needed.
- Assisted with preparation of snacks and other light meals.
- Delivered meals to residents and patients in their rooms when requested.
Education
Some College (No Degree) - Forensic Anthropology
Mercyhurst University
Erie, PAHigh School Diploma - undefined
Cheektowaga High School
Buffalo, NY06.2020
Skills
- Working in a hospital setting
- Working in a skilled nursing facility
- Following instructions
- Able to load and unload
- Cleaning and sanitizing
- Problem-Solving
- Patient Communication
- Heavy Lifting
- Task prioritization
- Teamwork and Collaboration
- Multitasking
- Decision-Making
- Organizational Skills
- Active Listening
- Attention to Detail
- Adaptability and Flexibility
- Goal Setting
- Good Communication
- Professional appearance
- Problem-solving
- Time management
- Reliable and responsible
Timeline
Buffet Runner
Delaware North
09.2025 - 02.2026
Hospitality Associate
Catholic Health
05.2025 - Current
Server
Elderwood Village at St. Gregory Court
03.2025 - 08.2025
Food and Beverage Cashier
Delaware North
08.2024 - 08.2025
Laundry Aide
Brothers Of Mercy
09.2023 - 02.2025
Linen Technician
Cleancare
04.2022 - 09.2023
Dietary Aide
Elderwood Amherst
12.2019 - 05.2022
High School Diploma - undefined
Cheektowaga High School
Some College (No Degree) - Forensic Anthropology
Mercyhurst University