Marissa Visone
Staten Island
Summary
Dynamic restaurant worker with proven expertise at Michael Burke, excelling in customer service and cash handling. Recognized for enhancing dining experiences through effective collaboration and training. Committed to maintaining cleanliness and food safety standards, while consistently delivering accurate orders and fostering a positive team environment.
Experienced with customer service, food preparation, and maintaining clean dining area. Utilizes strong communication skills to ensure customer satisfaction and smooth operations. Track record of reliability and flexibility in handling various restaurant duties.
Overview
5
5
years of professional experience
Work History
Resturant Worker
Michael Burke
10.2020 - Current
- Supported dining area cleanliness by promptly clearing tables and resetting for new guests..
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Participated in training sessions to learn best practices for service excellence and efficiency.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
- Collaborated with team members to deliver high-quality customer service during peak hours.
- Engaged with customers to address inquiries and provide menu recommendations effectively.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.
- Greeted customers at front counter to answer questions and input meal orders into POS system.
- Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.
Education
High School Diploma -
Susan E Wagner High School
Staten Island, NYSkills
- Cash handling proficiency
- Cleanliness and hygiene
- Order taking accuracy
- Table setting expertise
- Menu memorization
- POS system operation
- Customer service
- Food safety understanding
- Collaboration and teamwork
- Leadership and decision making
- Staff training
- Cleaning and organization
Timeline
Resturant Worker
Michael Burke
10.2020 - Current
High School Diploma -
Susan E Wagner High School