Van Mohler
Saint Louis
Summary
Dynamic and dedicated professional with a strong background in customer service and team collaboration at McGurks Irish Pub. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Adept at maintaining a clean and organized environment while training team members to uphold safety standards and deliver exceptional service.
Overview
2
2
years of professional experience
Work History
Resturant Busser/Bar Back
McGurks Irish Pub
Saint Louis
02.2022 - 01.2024
- Conducted regular checks on customer satisfaction levels during meal service.
- Ensured that each table was properly set before seating guests.
- Maintained cleanliness of restaurant dining area throughout shift.
- Maintained a friendly attitude towards customers at all times.
- Inspected dining room furniture for cleanliness prior to seating guests.
- Communicated with kitchen staff regarding any special requests from customers.
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Organized storage areas for clean dishes and stocked linens.
- Greeted customers and answered questions about menu items.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
- Took initiative to help others whenever necessary.
Education
MBA -
Loyola University of Chicago
Chicago, IL05-2028
High School Diploma -
Saint Louis University High
Saint Louis05-2024
Skills
- Customer service
- Team collaboration
- Problem solving
- Time management
- Effective communication
- Golf course maintenance
- Sales and upselling
- Course etiquette
- Cash handling proficiency
- Safety awareness
- Golf cart operation
- Employee training
- Ride loading and unloading
- Supervisory skills
- Decision-making
- Excellent communication
- Multitasking capacity
- Team building
Languages
English
Native/ Bilingual
French
Limited
Timeline
Resturant Busser/Bar Back
McGurks Irish Pub
02.2022 - 01.2024
MBA -
Loyola University of Chicago
High School Diploma -
Saint Louis University High
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