Marissa Wildner
Menomonie,WI
Summary
Experienced small business owner with 8 years of entrepreneurial and management experience. Skilled in building and maintaining professional relationships with co-workers, staff, and clients. Experienced in managing administrative and sales employees as a manager and leader. Applies business acumen and decisive judgment to exceed organizational goals.
Overview
10
10
years of professional experience
Work History
Owner
MJ & Company Hair Parlor
Downsville, WI
10.2016 - Current
- Recruited and hired individuals with minimal experience and guided them through a structured apprenticeship program to cultivate a loyal customer base and generate income.
- Demonstrated strong leadership skills by building and overseeing a team of motivated individuals for 8 years while handling all aspects of staff management.
- Implemented effective budgeting techniques for establishing and growing a successful business. Managed payroll processes, handled annual tax obligations and executed impactful retail marketing campaigns to drive sales.
- Responsible for developing business plans, implementing marketing efforts, and coordinating team building activities.
- Established strong connections with customers, creating lasting relationships while maintaining professionalism.
- Empowered staff to exceed financial targets by offering support in project and portfolio management. Mentored multiple individuals in building their own thriving businesses through effective client cultivation.
- Launched and successfully managed a startup generating over $250,000 in sales within its initial three years.
- Strived to maintain organization and task management skills, constantly seeking new challenges as a source for personal growth.
- Successfully motivated and guided employees through tough conversations, inspiring their personal and professional advancement
- Proficient in utilizing QuickBooks, Microsoft Word, and various point of sale systems
- Successfully managed diverse teams to create a harmonious work environment
Retail Sales Associate
Express Clothing
Woodbury, MN
09.2015 - 09.2016
- Enhanced my customer service skills by actively assisting customers while they were shopping
- Utilized strong communication skills to address customer concerns and ensure a positive shopping experience.
- Optimized store productivity through exceptional multitasking abilities involving stocking clothes, assisting customers, and fostering teamwork among staff members.
Receptionist
Rejuvenate Salon and Spa
Menomonie, WI
06.2014 - 08.2015
- Enhanced interpersonal communication through phone handling, customer greetings, and client checkout procedures.
- Consistently prioritized and managed multiple tasks to ensure seamless functioning of the salon throughout the day.
- Maintained a high level of customer service by simultaneously organizing stylist schedules and attending to client needs.
Education
Certificate/Diploma - Cosmetology
Aveda Institute
Minneapolis, MN09-2016
High School Diploma -
Menomonie High School
Menomonie, WI06-2015
Skills
- Employee Development and Training
- Staff Management and Hiring
- Budget Management
- Business Development
- Customer Service Excellence
- Project and Portfolio Management
Affiliations
- competitive volleyball player
-karaoke
Accomplishments
- Recognized by a local bank through a commercial highlighting my achievement in building a successful small business
References
References available upon request.
Timeline
Owner
MJ & Company Hair Parlor
10.2016 - Current
Retail Sales Associate
Express Clothing
09.2015 - 09.2016
Receptionist
Rejuvenate Salon and Spa
06.2014 - 08.2015
Certificate/Diploma - Cosmetology
Aveda Institute
High School Diploma -
Menomonie High School
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