Marissa Williams
Miramar Beach,FL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
Sales Associate
Victoria's Secret & PINK
Franklin, TN
04.2023 - 10.2024
- Processed returns, exchanges, and refunds in accordance with company policies.
- Built and maintained relationships with peers and upper management to drive team success.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained cleanliness of store environment including floors, windows, displays.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Adapted sales strategies based on customer interactions and feedback to improve results.
Brand Ambassador
American Eagle Outfitters, Inc
Franklin, TN
09.2022 - 03.2023
- Developed and optimized demonstrations to best connect with prospects and encourage sales.
- Assisted in the design and production of marketing materials.
- Restocked shelves at retail locations with products to match planned demonstrations.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed credit card transactions quickly and securely.
- Worked with fellow sales team members to achieve group targets.
Front Desk Associate
Dave & Buster's
Panama City Beach, FL
03.2022 - 07.2022
- Maintained daily records of all transactions, including payments and cancellations.
- Processed guest payments through cash registers or credit card machines in an accurate manner.
- Answered phones, booked reservations, and responded to inquiries from customers.
- Utilized problem-solving skills to resolve customer complaints in an efficient manner.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Cashier
Kilwins Chocolates & Ice Cream
Miramar Beach, FL
08.2021 - 12.2021
- Learned roles of other departments to provide coverage and keep store operational.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA10-2024
Skills
- Promotional support
- Guest relations
- Cash handling
- Policy and procedure adherence
- POS system operation
- Product recommendations
- Flexible schedule
- Product sales
- Teamwork and collaboration
- Positive and professional
- Listening skills
Timeline
Sales Associate
Victoria's Secret & PINK
04.2023 - 10.2024
Brand Ambassador
American Eagle Outfitters, Inc
09.2022 - 03.2023
Front Desk Associate
Dave & Buster's
03.2022 - 07.2022
Cashier
Kilwins Chocolates & Ice Cream
08.2021 - 12.2021
High School Diploma -
Penn Foster Career School
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