Marissa Williams
Hamburg,United States
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
11
11
years of professional experience
Work History
Bartender
Mothers Restaurant
12.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Manager/ Bartender
Dukes Bohemian Grove Bar
04.2020 - 08.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Server, Food Preparer, Money Handler
Edie's Pizza
01.2014 - 07.2020
- Communicated clearly and positively with coworkers and management
- Worked various shifts, and, covered shifts when needed to promote success of business
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Esthetics - Esthetics
Salon Professional Academy
Tonawanda, NY04-2025
BA - Business
Erie Community College
Buffalo, NY01.2018
High School Diploma -
Hamburg High School
Hamburg, NY06-2016
Skills
- Critical thinking
- Customer service
- Quick Learner
- Point-of-service (POS) system
- Currency handling
- Credit transactions
- Initiative
- Strong multitasking
- Highly reliable
- Team player attitude
Achievements
- Varsity letter in gymnastics from seventh grade through High School
- Varsity letter in cheerleading and team Captain throughout high school
- Team leader award for cheerleading
Timeline
Bartender
Mothers Restaurant
12.2024 - Current
Manager/ Bartender
Dukes Bohemian Grove Bar
04.2020 - 08.2024
Server, Food Preparer, Money Handler
Edie's Pizza
01.2014 - 07.2020
Esthetics - Esthetics
Salon Professional Academy
BA - Business
Erie Community College
High School Diploma -
Hamburg High School
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