Marc Rivera
Pahrump,NV
Summary
Dynamic professional with proven expertise in customer service and liquor knowledge, honed at Crazy Horse III. Excelled in high-volume environments, enhancing guest experiences while managing inventory and cash with precision. Demonstrated leadership and adaptability, achieving efficient operations through strategic thinking and problem-solving. Skilled in multitasking and communication, ready to bring exceptional service and management skills to your team. I am always going above and beyond the call of duty, and always giving 120% at all times.
Overview
14
14
years of professional experience
Work History
Bartender
Crazy Horse III
2013.02 - 2022.09
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Managing inventory
- Key Holder
- Opening / Closing checklist
- Balancing, Tipping out all employee's
- Maintain the bar
- Comply with regulations
- Training
Valet Parking Attendant
El Canto Hotel
2009.01 - 2013.02
- Explained parking rates and retrieval procedures to guests upon arrival.
- Handled cash transactions accurately, ensuring proper payment for services rendered.
- Demonstrated excellent driving skills, safely navigating through busy traffic conditions while transporting vehicles.
- Maintained accurate records of parked vehicles'' locations within the designated area, ensuring faster retrievals.
- Provide the upmost Customer Service
- Safely parking all vehicles
- Ensure all parking areas are clean, safe, and obey all traffic laws
- Keeping all guest keys in a safe place and well organized with labels
- Helping all guest with luggage and personal belongings
- Monitor and direct traffic, keep vehicles free from damage, and resolve conflicts with guests.
Education
High School Diploma -
Sierra Vista High School
06.2008
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Multi Tasker
- Leadership
- Problem solving
- Adaptability
- Strategic thinking
- Communication
- Management
- Networking
- Risk Taking
- Critical thinking
- Customer service skills
Paintball-Motocross
I started late in age riding Motocross and master it. With the support of my family, I was going Pro when, some injuries effected my abilities to move forward getting my Pro card.
Paintball is my current passion and have been doing refereeing, and playing in the sport.
Timeline
Bartender
Crazy Horse III
2013.02 - 2022.09
Valet Parking Attendant
El Canto Hotel
2009.01 - 2013.02
High School Diploma -
Sierra Vista High School
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