Summary
Overview
Work History
Education
Skills
Interests
Additional Information
Languages
Affiliations
Timeline
Generic

Marissa D. Wilson

Summary

Growth oriented pre-medical student with excellent communication, interpersonal skills, and dedication to patient care. Has a passion for eradicating health disparities and inequities through public health policies and community centers. Envisions a "Health Plaza For Comprehensive Care" where patients can receive comprehensive healthcare such as medical providers, social workers, fitness trainers, dieticians, and more. Aiming to gain mentorship and experience in a professional setting. Frequently praised as outgoing, hard working, and receptive to feedback.

Overview

8
8
years of professional experience

Work History

Practice Coordinator

University of California San Francisco, UCSF, Positive Care, Clinic
San Francisco, California
11.2022 - Current
  • World AIDS Day Program Committee Member
  • World AIDS Day Activity Coordinator and Hostess
  • San Francisco AIDS Walk Fundraiser and Participant
  • San Francisco AIDS Walk Patient Liaison
  • Women's Specialty Clinic Food Pharmacy Volunteer
  • Demonstrated ability to effectively multitask and communicate with patients, staff, and insurance providers.
  • Processed incoming calls and referrals from patients seeking assistance with their healthcare needs.
  • Assisted physicians with administrative duties such as filing paperwork for referrals, authorizations and insurance claims.

Kaplan MCAT Course Student

University of Oklahoma
Norman, OK
10.2023 - 04.2024
  • Participated in a variety of campus events, such as seminars, lectures, and workshops.
  • Devoted time outside of class to do full length MCAT practice test and class preparation.
  • Provided feedback to professors regarding their teaching methods.
  • Attended classes or courses to attain subject mastery and formal recognition.
  • Attended classes and lectures to procure and absorb materials from handouts, textbooks or in-class presentations.
  • Maintained positive working relationship with fellow staff and management.

Practice Coordinator

University of California San Francisco, UCSF, Covelo St Co, UCSF Osher Clinic
San Francisco, California
07.2022 - 11.2022
  • Greeted visitors upon arrival at the practice and provided them with necessary forms or documents.
  • Coordinated patient scheduling, including appointments and follow-up visits.
  • Ensured that all applicable laws and regulations were followed when handling confidential patient data.
  • Proficient in using electronic health record software to track patient visits and document care plans.
  • Resolved conflicts between patients and staff members in a professional manner.

Practice Coordinator

Parnassus via Covelo Co, UCSF Lung Health Clinic
San Francisco, California
02.2022 - 07.2022
  • Coordinated patient scheduling, including appointments and follow-up visits.
  • Sanitized and Disinfected Patient Areas daily.
  • Provided feedback on team performance reviews after evaluating individual contributions.
  • Performed as the sole Practice Coordinator during an office COVID-19 outbreak.
  • Organized office events for Team building such as Monthly Doughnut For Staff Appreciation Day.

Front Desk Security Guard

Allied Universal Security Services
San Francisco, CA
07.2021 - 02.2022
  • Greeted visitors and provided exceptional customer service while determining the nature of their visit.
  • Maintained accurate records of all visitors entering and exiting the building.
  • Provided support throughout shift changes by communicating pertinent information regarding current activities.
  • Maintained an organized front desk area including stocking supplies as needed.
  • Managed incoming calls from customers in a polite and professional manner.

Summer Front Desk Agent

Omni Hotels & Resorts
Atlanta, GA
05.2018 - 08.2020
  • Participated In Company’s Fundraiser For Autism
  • Scheduled reservations for hotel rooms, meeting spaces, restaurants, spa services, transportation services and other amenities as needed.
  • Assisted guests with check-in and check-out procedures as needed.
  • Processed payments accurately using cash register, credit card machine, and The Opera systems.
  • Maintained high levels of confidentiality regarding guest information while adhering to all company policies and procedures.

Assistant to the Director

Baptist Collegiate Ministries of Oklahoma
Langston, OK
04.2017 - 05.2020
  • Greeted visitors and provided general information about the company.
  • Organized & Led Free Lunch On Wednesdays (F.L.O.W.) Community Events.
  • Assisted in developing marketing materials such as brochures, flyers, and banners used at events attended by members of upper-management teams.
  • Tracked inventory levels of office supplies needed within departmental areas under supervision of director.
  • Monitored daily operations in order to ensure efficient workflow processes were being followed.

College Algebra Tutor

Langston University’s Math Department
Langston, OK
08.2019 - 01.2020
  • Collaborated with faculty advisors on strategies for improving student performance in College Algebra courses.
  • Served with administrative duties such as Office Organization and Grading Assignments.
  • Maintained a positive learning environment by providing encouragement and support to students struggling with course material related to College Algebra.
  • Provided individualized instruction to college students in College Algebra, utilizing various teaching strategies and materials to meet the needs of each student.
  • Conducted group sessions to promote active learning among peers.

Undergraduate Student Intern

NASA Johnson Space Center
Houston, TX
04.2017 - 09.2018
  • Created presentations outlining project findings and presented them to peers, faculty, and other stakeholders.
  • Documented research activities, including collection of specimens, preparation of samples, and recording of data.
  • Utilized problem-solving skills to identify solutions for complex challenges arising during research projects.
  • Analyzed data and prepared reports on the results of experiments.
  • Served As Intern Housing Committee Chair.
  • Performed literature reviews to gain knowledge about current trends in relevant fields of study.

Writing Center Tutor

Langston University
Langston, OK
08.2016 - 05.2017
  • Tutored students reading and writing to help them improve their grades and confidence.
  • Provided subject-specific tutorial support to students both one-on-one and in group sessions.
  • Assisted students with developing positive academic strategies to improve learning and boost self-confidence.
  • Maintained accurate records of student progress for reporting purposes.
  • Created and maintained a warm and welcoming tutoring environment conducive to learning.

Education

Bachelor’s of Science - Biology, Chemistry

Langston University
Langston, OK
05.2022

High School Diploma -

Martin Luther King Jr
Lithonia, GA
05.2016

Skills

  • Customer Service
  • Patient Liaison
  • HIPAA Compliance
  • Office Administration
  • Insurance Verification
  • Patient Scheduling
  • Electronic Health Record
  • Patient Registration
  • Compassionate Care
  • Event Coordinator

Interests

  • Metabolic Biology
  • Epigenetics
  • Obstetrics & Gynecology
  • Health Disparities & Inequities
  • Food Deserts

Additional Information

Remember the definition of success: "If you want a thing bad enough to go out and fight for it, work day and night for it... If dogged and grim, you besiege and beset it, you'll get it!" - Berton Braley

Languages

Spanish
Limited

Affiliations

  • University Choir
  • Karaoke
  • Writing
  • Dancing
  • Celebration Hostess

Timeline

Kaplan MCAT Course Student

University of Oklahoma
10.2023 - 04.2024

Practice Coordinator

University of California San Francisco, UCSF, Positive Care, Clinic
11.2022 - Current

Practice Coordinator

University of California San Francisco, UCSF, Covelo St Co, UCSF Osher Clinic
07.2022 - 11.2022

Practice Coordinator

Parnassus via Covelo Co, UCSF Lung Health Clinic
02.2022 - 07.2022

Front Desk Security Guard

Allied Universal Security Services
07.2021 - 02.2022

College Algebra Tutor

Langston University’s Math Department
08.2019 - 01.2020

Summer Front Desk Agent

Omni Hotels & Resorts
05.2018 - 08.2020

Assistant to the Director

Baptist Collegiate Ministries of Oklahoma
04.2017 - 05.2020

Undergraduate Student Intern

NASA Johnson Space Center
04.2017 - 09.2018

Writing Center Tutor

Langston University
08.2016 - 05.2017

Bachelor’s of Science - Biology, Chemistry

Langston University

High School Diploma -

Martin Luther King Jr
Marissa D. Wilson