Summary
Overview
Work History
Education
Skills
Timeline
Generic
MARISSAH CONTRERAS

MARISSAH CONTRERAS

Denton,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

3
3
years of professional experience

Work History

Assistant

Authentic Beauty
02.2022 - 11.2024
  • Served as contact person and source of information to maintain good communication with clients.
  • Gathered and sorted data for inclusion in reports and files.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.

Crew Team Member

Sonic Drive-in
03.2024 - Current
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
  • Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Received regular positive feedback from customers for exceptional service, boosting overall store reputation.
  • Completed milkshakes and ice cream desserts for customers.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Sales Associate

Spirit Halloween LLC
09.2023 - 11.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Education

Denton High School
Denton, TX
05.2025

Skills

  • Organization and planning
  • Customer Service
  • Conflict Resolution
  • Flexible schedule (including weekends and some Holidays)
  • Reliable and trustworthy
  • Safe food Handling
  • Attention to detail and time management
  • Communication and work ethic
  • Fast learner
  • Task prioritization
  • Positive and professional
  • Multitasking Abilities

Timeline

Crew Team Member

Sonic Drive-in
03.2024 - Current

Sales Associate

Spirit Halloween LLC
09.2023 - 11.2023

Assistant

Authentic Beauty
02.2022 - 11.2024

Denton High School

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