Marita Cathey
Bryant,AR
Summary
Dynamic leader with a proven track record at Chick-fil-A, adept in strategic planning and conflict management. Excelled in mentoring and achieved customer satisfaction targets. Demonstrated exceptional judgement and stress tolerance as a Soccer Referee, promoting fairness and sportsmanship. Skilled in policy reinforcement, enhancing team performance and operational excellence.
Overview
3
3
years of professional experience
Work History
Senior Team Leader
Chick-fil-A
09.2021 - Current
- Set clear team goals and delegated tasks and set deadlines.
- Mentored junior team members, providing guidance and support to enhance their career progression.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Achieved customer satisfaction targets consistently by ensuring timely delivery of high-quality products or services according to specifications.
- Discovered training needs and provided coaching.
Soccer Referee
Arkansas Referee Program
06.2021 - 08.2021
- Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
- Developed situational awareness skills by positioning myself optimally during matches to make accurate calls in high-pressure situations.
- Enforced discipline to encourage respect, fairness and equality for players.
Education
Bachelor Of Civil Engineering - Civil Engineering
University of Arkansas At Little Rock
Little RockGED -
Bryant High School
Bryant05.2024
Skills
Delegation
Strategic planning
Conflict management
Policy reinforcement
Good judgement
Stress tolerance
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Senior Team Leader
Chick-fil-A
09.2021 - Current
Soccer Referee
Arkansas Referee Program
06.2021 - 08.2021
Bachelor Of Civil Engineering - Civil Engineering
University of Arkansas At Little Rock
GED -
Bryant High School