Maritza Armendariz

Work History

Order Filler/ Forklift Driver

Family Dollar and Dollar Tree

Odessa, TX

2023 - Current

Processed and filled customer orders accurately and efficiently.
Operated warehouse equipment, including forklifts and pallet jacks, to manage inventory.
Collaborated with team members to maintain organized stock levels on sales floor.
Assisted in training new order fillers on company procedures and safety protocols.

Cashier

DK store

Odessa, TX

05.2022 - Current

Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Helped with purchases and signed customers up for rewards program.
Verified customer age requirement for alcohol or tobacco purchases.
Used suggestive selling techniques to promote add-on sales.
Operated cash register or POS system to receive payment by cash, check and credit card.
Discounted purchases by scanning and redeeming coupons.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Delivered high level of customer service to patrons using active listening and engagement skills.
Answered product questions with up-to-date knowledge of sales and store promotions.
Answered customer questions and provided store information.

Hostess/Hostess/Manager/Office Assistant

Ajuuas Mexican Restaurant & Mariscos

Odessa, TX

04.2018 - 05.2022

Answered telephone to provide dining information and take reservations.
Championed hostess development paths to support career goals.
Provided ongoing coaching and appropriate progressive discipline to hostess team members.
Maintained familiarity with national, state and local safety, health and sanitation standards.
Enforced compliance with industry standards and led hostesses in commitment to quality service.
Trained and delivered orientation for new hostesses in alignment with company-established standards.
Contributed to recruiting, interviewing and hiring processes to fill open hostess roles.
Managed hostess relations to gather feedback and improve hiring, development, counseling, promotion and discipline processes.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Mentored front of house personnel on company policies customer service techniques and professional communication.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Supervised staff preparing and serving [Number] meals per day.
Worked closely with [Job title], chef and cooks to determine menu plans for special events or occasions.
Applied classic culinary training, awareness of market and menu trends, cost control process and team building to meet and exceed brand-based performance standards.
Built revenue by delivering innovative catering services, leading region in catering sales.
Obtained highest rating from county health department year over year.

Custodial Maintenance Worker

ECISD

Odessa, TX

07.2018 - 07.2020

Gathered and emptied trash cans and disposed of bags.
Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.
Sanitized and deep cleaned bathroom floors and surfaces.
Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
Stored, used and disposed of cleaning chemicals and supplies.
Stocked, sanitized, cleaned and inspected restrooms.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Disposed of waste and gathered individual trash bags to place in receptacles.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Dusted and wiped furniture and fixtures.
Wet and spot mopped to clean floors and other surfaces in public corridors.
Completed sweeping and vacuuming, glass cleaning and trash collecting.
Monitored cleaning supply levels and requested reordering when inventory ran low.
Checked and stocked inventory throughout facility to meet expected demands.
Moved equipment and furniture to thoroughly clean space.
Read and followed company, customer and safety rules, policies and procedures.
Notified superiors of damaged fixtures, dispensers and furniture or building issues.
Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.
Swept and power washed outside building to keep sidewalks and parking lot clean.
Kept building interiors appealing with routine deep cleaning of high-traffic areas.
Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
Maintained accountability for building keys, master keys and access cards.

Restaurant Waitress

El Bucanero

Odessa, TX

03.2018 - 11.2019

Greeted customers, answered questions and recommended specials to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Provided exceptional service to high volume of daily customers.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Recorded meal selections and transactions in microsystem to deliver prompt service.
Served food and beverages to patrons and immediately remedied issues with orders.
Trained new employees on restaurant procedures and plating techniques.
Addressed complaints to kitchen staff and served replacement items.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Cleaned tables and chairs to prepare dining area for next customers.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Stocked server areas with supplies before, during and after shifts.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.

Restaurant Waiter/Cooker Operator

El Patio Restaurant

Presidio, TX

05.2014 - 07.2018

Broke down, cleaned and sanitized work stations at end of shift.
Prepared and built food items according to standardized recipes and directions.
Adhered to company safety policies and procedures regarding proper food safety and sanitation.
Followed production list provided by supervisor.
Properly stored food by adhering to food safety policies and procedures.
Set up work stations, prep tables, service counters and steam tables.
Monitored and adjusted production processes or equipment for quality and productivity.
Organized, sanitized and maintained equipment and utensils.
Removed cooked products and packed in containers.
Inspected and assessed quality of finished products.
Selected, washed and chopped ingredients such as [Type].
Adjusted controls to manage temperature and other variables to meet required standards.
Stacked trays filled with product and transferred to drying area.
Prepared ingredients following batch card, confirming item codes, lot numbers, weight and other information.
Recorded processing steps, gauge readings, cooking time and results from test batches.
Entered information such as temperature into control panel touch screen.

Teacher's Aide

ECISD

Presidio, TX

07.2014 - 06.2016

Assisted instructional staff with implementing lessons and activities for full classes and small groups.
Supported classroom teachers by managing files, preparing materials and updating records.
Supervised children on field trips to maintain safety and foster cultural learning experiences.
Sorted and shelved books to help manage materials and free up teachers for more important work.
Instructed and monitored students in use and care of school equipment and materials to prevent injuries and damage.
Maintained up-to-date emergency forms, curriculum plans and individual child development profiles.
Assisted in developing programs and activities to drive improvements in students' academics.
Observed student performance and recorded relevant data to assess progress.
Maintained computers in classrooms and laboratories and assisted students with hardware and software use.
Enforced rules for behavior and procedures to maintain order among class.
Supervised children and participated with children in activities.
Established positive relationships with students, parents, fellow teachers and school administrators.
Provided individualized and small group support to reinforce classroom topics and promote student learning.
Helped students master learning concepts through one-on-one and small group tutoring.
Assisted teachers with lesson preparation and curriculum implementation.
Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Handled clerical duties, managed classrooms and coordinated documents for teachers.
Prepared lesson materials and visual aids to reinforce lesson concepts.
Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
Laminated teaching materials to increase durability under repeated use.
Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
Distributed textbooks, workbooks, papers and pencils to students.
Created and coordinated age-appropriate enrichment activities to drive social, emotional and intellectual development.
Discussed assigned duties with classroom teachers to coordinate instructional efforts.
Helped students master assignments and reinforced learning concepts presented by teachers.
Instructed and monitored students in use and care of equipment and materials.
Worked one-on-one with special needs students to help navigate through school challenges.
Graded assignments and tests and documented results into filing systems.
Organized student performance and enrichment activities to facilitate learning.
Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.

Cuatodial

ECISD

Presidio, TX

07.2011 - 02.2014

Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
Notified building managers about needed repairs to maintain public safety.
Stripped, sealed, finished and polished floors to maintain longevity and health.
Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
Operated carpet extractors and floor buffers according to instructions.
Reduced cleaning time significantly while maintaining company quality standards.
Wet and spot mopped to clean floors and other surfaces in public corridors.
Moved equipment and furniture to thoroughly clean space.
Kept building interiors appealing with routine deep cleaning of high-traffic areas.
Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
Set up and removed furniture, equipment and supplies required for meetings and special events.
Gathered and emptied trash cans and disposed of bags.
Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.

Caregiver

Nurses Unlimited

Presidio, TX

09.2009 - 08.2011

Maintained clean and well-organized environment for client happiness and safety.
Improved patient outlook and daily living through compassionate care.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Assisted with meal planning to meet nutritional plans.

Food Preparation Worker

SUBWAY®Restaurants

Presidio, TX

03.2007 - 10.2007

Cooking sandwiches
Organized and labeled stock of ingredients to maintain needed inventory levels.
Prepped vegetables and ingredients by washing, chopping and dicing.
Measured and weighed food items to comply with portion requirements.
Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.

Secretary

Nancy Arevalo

Presidio, TX

01.2006 - 04.2006

Coordinated communications, taking calls, responding to emails and interfacing with clients.
Ordered office supplies to purchase items and maintain appropriate levels.
Drafted agendas, meeting notes and other documents to enhance collaborative process.

Summary

Overview

Education

High School Diploma -

Work History

Order Filler/ Forklift Driver

Cashier

Hostess/Hostess/Manager/Office Assistant

Custodial Maintenance Worker

Restaurant Waitress

Restaurant Waiter/Cooker Operator

Teacher's Aide

Cuatodial

Caregiver

Food Preparation Worker

Secretary

Skills

Timeline

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